Topic: Technology

Suki Launches Nursing Consortium with a Broad Coalition of Health Systems to Support Frontline Nurses Amid Ongoing Staffing Crisis

Posted on October 8, 2025 by - Featured, Uncategorized

The Leader in Healthcare AI Will Develop and Power Technology Solutions for Nurses, with AvaSure As Its Latest Platform Partner

REDWOOD CITY, Calif., October 8, 2025 – Suki, the leader in artificial intelligence (AI) for healthcare, today announced a new initiative focused on the administrative burden on nurses nationwide, which includes the launch of an inaugural nursing consortium with leading health systems.  Consortium members will collaborate on developing a solution called Suki for Nurses that will integrate with leading electronic health records (EHRs), including Epic, MEDITECH, and Oracle Health, tailored to the unique workflows of nurses, streamlining daily tasks and improving efficiency. Today, Suki also announced a partnership with AvaSure, a leader in AI-powered virtual care solutions.  AvaSure will leverage Suki’s technology platform to incorporate ambient documentation into its solution set.

The nursing consortium brings together renowned healthcare experts across a diverse range of EHR environments—including McLeod Health (Epic), rural providers Citizens Memorial and Boone Health (MEDITECH), and Fisher-Titus (Oracle Health), with more to come—underscoring Suki’s commitment to enhancing clinician well-being across the healthcare ecosystem. By working with partners across care settings and technology platforms, Suki is drawing on its expertise to create solutions that reflect the full breadth of the healthcare landscape, not just a single system or workflow. This breadth is critical at a time when more than half of U.S. healthcare workers are expected to be seeking new roles next year, with over one in four nurses citing burnout and chronic understaffing as major drivers.

To tackle this escalating crisis, and informed by the expertise of its consortium partners, Suki will advance its AI capabilities to directly address the most time-consuming administrative tasks for nurses. The first wave of solutions will enable support for commonly used forms and flowsheets, including patient assessments and admission and intake forms, allowing nurses to reclaim valuable time and enable more presence and focus on patient care.

“By partnering with innovative health systems across the country, we gain a unique advantage—insights from every corner of healthcare, from large networks to rural hospitals to solutions providers. Each partner brings a different perspective on nursing workflows, enabling Suki to both provide and power AI solutions in a scalable, expedited fashion that will ensure maximum adoption of this technology,” said Punit Soni, CEO and Founder of Suki. “At Suki, our mission has always been to ease the administrative burden and bring joy back to medicine. Extending that same commitment to nurses means helping them spend less time on documentation and more time on what matters most.”

“Our partnership with Suki has already significantly reduced the administrative burden on our providers, and we’re excited to work alongside other leading health systems in this consortium to build an offering for nurses,” said Ashley Huggins, MSN, RN, Director of IT Clinical Informatics at McLeod Health. “AI has been a transformative force in healthcare, enabling providers to be more present with their patients.  Through this collaboration, we’ll bring the power of this technology to a critical member of the care team – nurses – with the goal of enhancing the quality of care and creating a more efficient, sustainable healthcare system.”

Suki is the leading AI platform for the industry, powering AI capabilities for top solutions across telehealth, EHRs, care management, revenue cycle management, nursing, and more.  Its latest partner, AvaSure, is integrating Suki’s ambient documentation to transform care delivery nationwide. In phase one, nurses and physicians using AvaSure will be able to complete visit documentation and admission or discharge forms hands-free with Suki. In phase two, Suki will facilitate bedside documentation without interruption for nurses, reducing administrative burden, streamlining workflows, and creating a better experience for both patients and caregivers. AvaSure supports over 1,100 hospitals nationwide, giving this partnership immediate scale and impact.

“We’ve always been committed to delivering measurable results for health systems – improving patient safety, reducing workforce strain, and expanding access to care. This partnership with Suki is the next step in powering the ‘Smart Room of the Future’ – merging ambient documentation and virtual care to transform care delivery,” said Jacob Hansen, Chief Product and Technology Officer at AvaSure. “When caregivers thrive, it creates a better healthcare experience for all, and we’re proud to be part of this team leading the charge in bringing new solutions to the industry.”

Today, Suki’s AI assistant supports clinicians across a wide breadth of workflows, including ambient documentation, coding, providing instant insights that users need to make informed decisions, and much more; it’s also the most universal AI solution for clinicians, integrating across all major EHRs and form factors, including iOS, Android, Web, and as a Chrome extension. By extending its expertise in delivering comprehensive, broad-based solutions to nurses, Suki is poised to redefine the daily experience for this vital constituency, fundamentally enhancing their ability to focus on what matters most: patient care.

To learn more about Suki, visit www.suki.ai.

About Suki 

Suki is a leading technology company that provides AI solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 41% faster on average, assists with other tasks, including coding and answering questions, and generates incremental revenue for organizations, delivering an average of $1,688 monthly revenue per user. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Suki is backed by premier investors such as Venrock, First Round, Flare Capital Partners, March Capital, and Hedosophia. To learn more, visit suki.ai, or follow us on LinkedIn and Twitter.

Media Contact

Karalyn Hoover

pr@suki.ai

Reducing ED Boarding While Funding Virtual Care

Posted on July 15, 2025 by - Featured

Reducing ED Boarding While Funding Virtual Care

Emergency Department (ED) boarding continues to strain hospitals, driving up costs, compromising patient outcomes, and contributing to clinician burnout. However, this critical issue presents an overlooked opportunity: what if solving ED boarding could pay for itself—and even fund a virtual nursing program? This whitepaper explores how tackling ED boarding not only improves operational efficiency and patient flow, but also offers a path to sustainably deploy virtual care solutions without additional budgetary strain.

Download the guide to learn:

  • How addressing ED boarding issues could help fund your virtual care program deployment through cost savings
  • How much ED boarding increases per-patient costs by day, totaling millions in annual losses
  • The clinical and operational impacts of ED boarding, including increased mortality and staff burnout
  • The top ways virtual nurses directly impact ED boarding

Eyes on Safety: Using Virtual Care to Combat Workplace Violence

Posted on June 24, 2025 by - Featured

Eyes of Safety: Using Virtual Care to Combat Workplace Violence

Hospitals across the country are facing an epidemic of violence against caregivers. In response, forward-thinking leaders are turning to virtual safety technologies to extend support, visibility, and response for their frontline teams. This webinar features two healthcare leaders from Providence Swedish St. Peter Hospital that have integrated virtual observation into their violence prevention strategy. Learn how their program was designed, how staff have embraced the approach, and what impact they’ve seen on staff safety, morale, and incident reduction. 

Presenters:

  • Erin E. Robertson-Otis, Manager Nursing-Oregon RVM & ProvRIDE, Patient Logistics Center 
  • Heidi Allison, MBA, BSN, RN, Clinical Manager-Central Monitoring Unit, TeleSitter, Providence Swedish St. Peter Hospital 

New Nurses Meet AI & Virtual Care

Posted on May 7, 2025 by - Featured, Uncategorized

nurse on computer

The integration of virtual care and artificial intelligence (AI) into the standard care delivery model is permanently reshaping nursing practice. This leads to the pivotal question: How do we best prepare the next generation of nurses to thrive in this environment? 

Let’s discuss how innovative technologies are being integrated into nursing curricula, the transition from education to clinical practice, and leadership strategies to foster resilience and innovation within nursing teams.

Interested in listening in on the discussion? Check out the webinar here: Educating Nurses for the Age of AI and Virtual Care

How to integrate innovative technologies into nursing criteria

It’s no longer optional for Academic institutions to adapt to the rise of virtual care, it’s a necessity. Universities such as Chamberlain University, the nation’s largest nursing school, have implemented virtual nursing courses and certifications to better prepare students for the new care delivery model they’ll see in practice. President of Chamberlain University, Dr. Karen Cox, confirms that the traditional nursing education model needs to evolve rapidly to incorporate digital competencies, ensuring that new graduates are proficient in virtual patient care technologies.

What should nursing education institutions do today?

  • Shift nursing curricula to include AI and virtual care competencies
  • Provide opportunities for students to gain hands-on experience with telehealth platforms and remote monitoring
  • Be flexible and responsive to technological advancements

“Chamberlain’s approach allows us to be more nimble compared to traditional academic settings, ensuring students are prepared for real-world challenges.” – Dr. Karen Cox

The importance of supporting new nurses in the transition to practice

The transition from school to practice is a critical time for new nurses, and health care organizations like Community Health Systems (CHS) are integrating virtual care into their onboarding programs. Karen Henson, Corporate Vice President of Nursing Operations at CHS, suggests that facilities build virtual care competencies from day one. Workforce challenges today differ significantly from those a decade ago and organizations need to be adaptable to survive. 

Key tips for healthcare institutions:

  • Embed virtual care training into new nurse onboarding
  • Prioritize nurse retention by implementing strategies that better support early-career nurses.
  • Add virtual care programs, presenting an opportunity to bridge workforce gaps and enhance patient safety

“The challenges facing new grads today—like adapting to technology-driven care models—were not issues 5-10 years ago. We have to ensure they feel supported and competent in this new environment.” – Karen Henson

The Role of Nurse Leaders in Driving Change

As virtual care adoption grows, nurse leaders play a pivotal role in shaping policy, accreditation, and workplace culture. Cole Edmonson, CEO of the Nurses on Boards Coalition, emphasizes the importance of leadership advocacy in removing barriers to virtual care implementation. From influencing accreditation standards to creating supportive environments for new nurses, nurse leaders must actively participate in shaping the future of nursing.

Tips for nurse leaders:

  • Advocate for policy changes that support virtual care transitions
  • Work to develop a strong culture of mentorship and support, this is crucial for the success of new nurses. Using virtual technology can help overcome the resource gap preventing the same level of preceptorship from pre-pandemic times
  • Foster collaboration between academia and healthcare organizations to ensure smoother transitions from education to practice.

“Accreditation standards must evolve alongside nursing practice. Leaders have a responsibility to push for policies that facilitate, rather than hinder, virtual care adoption.” – Cole Edmonson

Shaping the Future of Nursing

Nursing leaders, educators and healthcare organizations must collaborate in preparing the next generation of nurses for an AI-driven, virtual care-centric future. As healthcare continues to evolve, fostering a tech-savvy, adaptable nursing workforce will be essential for ensuring high-quality patient care.

  • Institutions must integrate virtual care and AI into nursing education
  • Healthcare organizations should support new nurses with robust transition programs
  • Nurse leaders must play a key role in driving policy changes and cultural shifts in healthcare

AvaSure is committed to keeping this important conversation going, that’s why we create a community of virtual care leaders and bring them together to discuss the pressing issues of healthcare transformation. Join us at the Annual AvaSure Symposium to be a part of the discussion and work with us on bridging the gap between nursing education and practice in the era of virtual care.

Evolving Leadership Structures for Virtual Care at Scale

Posted on April 23, 2025 by - Uncategorized

The New Era of Care: Evolving Leadership Structures for Virtual Care at Scale webinar

As virtual care becomes a permanent fixture in healthcare, organizations must rethink leadership structures to ensure seamless integration across the continuum. Traditional models often struggle to support the cross-functional collaboration required for virtual care success.

In this webinar, clinical executives and industry leaders discuss how forward-thinking organizations are evolving their leadership frameworks – bridging IT, nursing, physician, and operational teams – to drive sustainable virtual care models.

Learn how to structure leadership for long-term virtual care success while addressing challenges such as workforce engagement and technology adoption. Watch now on demand!

AvaSure Previews Bedside AI Virtual Care Assistant, Accelerated by Oracle Cloud Infrastructure and NVIDIA

Posted on March 4, 2025 by - Uncategorized

BELMONT, Mich., March 4th, 2025 – AvaSure, a market leader in acute virtual care, is proud to announce the launch of its new Virtual Care AssistantTM. Developed leveraging advanced technology from Oracle Cloud Infrastructure (OCI) and NVIDIA, this innovative solution is designed to improve patient care, streamline clinical workflows, and enhance operational efficiency within hospitals and healthcare systems.

The Virtual Care Assistant, powered by AI, is a transformative tool designed to bridge gaps in communication, prioritize urgent patient needs, and support healthcare teams in delivering timely, high-quality care. This innovation leverages the power of AvaSure’s Intelligent Virtual Care Platform, OCI’s AI infrastructure offerings—including OCI Compute—and NVIDIA full-stack hardware and  software tools, including NVIDIA Riva and NVIDIA ACE, as part of the NVIDIA AI Enterprise software platform.

Transforming Patient Care and Clinical Workflows
Hospitals and healthcare systems are under constant pressure to balance patient care with operational demands. Patients often struggle to get timely responses to their needs and clinical staff face overwhelming workloads. The AvaSure Virtual Care Assistant addresses these challenges by enabling patients to directly request assistance virtually, while on the back end helping healthcare providers quickly assess and prioritize those clinical and operational needs.

The AvaSure Virtual Care AssistantTM appears to the patient as an avatar named “Vicky,” but is also an intelligent, AI-driven tool that efficiently triages that patient’s question, need or request based on urgency and importance. Requests are categorized into clinical and operational groups, and the assistant ensures they are directed to the appropriate personnel or team. For example, a patient reporting chest pain is flagged as urgent and immediately routed to the on-floor clinical team, while a request to adjust room temperature is categorized as operational and directed to the maintenance team. All requests are centralized into a dashboard that is centrally managed, allowing hospitals to allocate resources effectively and respond to patient needs promptly.

Driving Breakthrough Innovation with Industry Leaders
“The future of healthcare demands smart, responsive solutions that not only assist clinicians but also improve the patient experience,” said Adam McMullin, CEO of AvaSure. The AvaSure Virtual Care Assistant is our response to the growing needs of hospitals and healthcare teams—enabling a more efficient, organized, and compassionate care environment. By combining the power of AvaSure’s Virtual Care Platform with OCI and the NVIDIA accelerated computing platform, we are delivering a transformative tool that not only empowers healthcare providers to tackle today’s challenges but also sets a new standard for the future of care delivery.”

“We’re committed to helping AvaSure and other organizations improve patient care with AI and cloud infrastructure,” said Mahesh Thiagarajan, executive vice president, Oracle Cloud Infrastructure. “With OCI AI infrastructure, AvaSure will be able to speed up clinical workflows while leveraging OCI’s full-stack protection that is secure by design to accelerate innovation in care delivery.”

“AI is transforming healthcare by enabling smarter workflows that enhance both staff and patient experiences,” said Brad Genereaux, global lead for healthcare alliances at NVIDIA. “With NVIDIA technologies—ACE, Riva, and generative AI—integrated into AvaSure’s Virtual Care Assistant, we empower clinicians with real-time support, allowing them to focus on patient care. This represents a crucial step toward AI-driven virtual care that improves outcomes and enhances the experiences of healthcare providers.”

“We’ve spent countless hours listening to and observing patients, caregivers, and clinical staff to truly understand their unique needs,” said Brad Smith, Principal Product Manager of AI Strategy at AvaSure. “This deep collaboration has allowed us to build a virtual assistant that goes beyond simply responding to requests—it provides critical decision support, helping prioritize what matters most. By leveraging the power of AI, we are enhancing clinical workflows and improving patient care, creating a more supportive and efficient healthcare environment for all.”

The AvaSure Virtual Care Assistant is anticipated to be commercially available in late 2025 and is currently accessible to select development partners, providing hospitals and health systems with a powerful tool to transform patient care.

For more information, visit AvaSure at HIMSS booth 4672 to meet Vicky, the Virtual Care Assistant.

About AvaSure
AvaSure® is an intelligent virtual care platform that healthcare providers use to engage with patients, optimize staffing, and seamlessly blend remote and in-person care at scale. The platform deploys AI-powered virtual sitting and virtual nursing solutions, meets the highest enterprise IT standards, and drives measurable outcomes with support from care experts. AvaSure consistently delivers a 6x ROI and has been recognized by KLAS Research as the #1 solution for reducing the cost of care. With a team of 15% nurses, AvaSure is a trusted partner of 1,100+ hospitals with experience in over 5,000 deployments.

AvaSure Media Contact:
Rachel Ford Hutman
301-801-5540 
Rachel@fordhutmanmedia.com

Nurses at the Table: How to Lead, Govern, and Influence Healthcare

Posted on January 15, 2025 by - Featured

webinar Nurses at the Table: How to Lead, Govern, and Influence Healthcare

Nurses play a foundational role in advancing the health of society, yet their voices are often underrepresented in governance, technology, and policy decision-making. This webinar highlights why having nurses “at the table” is essential for shaping a healthcare landscape that prioritizes equity, innovation, and meaningful outcomes.

Join Dr. Sharon Pappas, CNE of Emory Healthcare and author of Insights on Excellence; A Guide to the Commission on Magnet as it Considers the Future, and Dr. Cole Edmonson, CEO of Nurses on Boards Coalition, as they share actionable strategies and recommendations. Together, they will explore how leadership, innovation, and influence are redefining nursing’s role in healthcare and society.

Panelists: 

  • Sharon Pappas, RN, PhD, NEA-BC, FAAN, CNE, Emory Healthcare
  • Cole Edmonson, DNP, RN, FAAN, CEO, Nurses on Boards Coalition 
  • Lisbeth Votruba, MSN, RN, CAVRN, FAONL, Chief Clinical Officer, AvaSure 

Top 5 Ways IT and Clinical Leaders Can Collaborate on Virtual Care Programs

Posted on December 17, 2024 by - Featured, Uncategorized

illustration of AI in virtual monitoring

These were some takeaways from our most popular session at Symposium 2024! The live session highlighted Regina Foley, EVP and Chief Nurse Executive at Hackensack Meridian Health, and Dr. Nick Patel, CEO of Stealth Consulting, highlighting how clinical & IT teams can partner together.

Virtual care is rapidly changing the healthcare landscape, offering innovative solutions to age-old challenges. But successful implementation requires a strong partnership between IT and clinical leaders.

Two healthcare leaders who exemplify the gold standard of this partnership are Regina Foley, EVP and Chief Nurse Executive at Hackensack Meridian Health, and Dr. Nick Patel, CEO of Stealth Consulting.

Here are five of their recommended best practices for seamless collaboration:

1. Start with the Clinical Need, Not the Technology:
  • Define the problem: What are you trying to solve? Is it nurse burnout, patient satisfaction, or access to care?
  • Focus on solutions: How can virtual care programs improve workflows, reduce administrative burdens, and enhance patient care?
  • Avoid the “shiny object” syndrome: Don’t get distracted by the latest gadgets. Choose technology that truly addresses your needs.
2. Foster a Culture of Collaboration and Trust:
  • Leave egos at the door: Encourage open communication and mutual respect between IT and clinical teams.
  • Build a shared virtual care vision: Ensure both teams understand the goals and are working towards the same outcomes.
  • Break down silos: Promote cross-functional collaboration and knowledge sharing.
3. Conduct Thorough Due Diligence:
  • Assess existing resources: What technology and infrastructure do you already have?
  • Evaluate potential solutions: Carefully consider the capabilities, costs, and integration requirements of new technologies.
  • Involve clinicians in the process: Ensure their input is valued and incorporated into decision-making for implementation of virtual care programs.
4. Prioritize Training and Education:
  • Provide comprehensive training: Ensure both IT and clinical staff are comfortable using and supporting new technologies.
  • Offer ongoing support: Address questions, concerns, and challenges that arise during implementation.
  • Foster a culture of continuous learning: Encourage both teams to stay up-to-date on the latest advancements in virtual care.
5. Embrace AI Cautiously and Strategically:
  • Focus on data quality: Ensure your data is accurate, complete, and unbiased before implementing AI solutions.
  • Start with specific use cases: Prioritize areas where AI can have the greatest impact, such as clinical documentation and decision support.
  • Involve clinicians in AI development: Ensure their expertise is incorporated into the design and implementation of AI algorithms.

Bonus Tip: Don’t be afraid to learn from others! Network with colleagues, attend conferences, and share best practices to accelerate your virtual care program.

By following these guidelines, IT and clinical leaders can forge a powerful partnership that drives innovation, improves patient outcomes, and transforms the future of healthcare.

Interested in more content like this? Save the date for AvaSure Symposium 2025! Registration isn’t open yet, but stay tuned & take a look at our 2024 recap video from attendees.