Topic: Technology

The CIO’s checklist to choosing a virtual care platform

The CIO's checklist 
to choosing a virtual care platform

Hospital CIOs need technology partners that can significantly reduce administrative burden on clinical staff, lower costs and improve patient outcomes by integrating virtual care technology.  Many health systems are implementing virtual care platforms for use-cases such as admissions, discharge, specialty consults, and virtual rounding. Virtual care is more than video calls; it combines in-person and remote treatment and requires scalable, enterprise-wide technology that doesn’t create a burden on IT resources.

Find out how AvaSure, the leader in Virtual Care with over 1,100 customers, can help you move from virtual sitting to a true end to end virtual care strategy.

AvaSure Analytics™ Portal Launches with National Database of Comparative Provider Data

AvaSure Analytics

AvaSure Analytics helps providers benchmark virtual care program performance against 800+ hospitals

BELMONT, Mich., [April 8, 2024] — On the heels of its breakthrough innovation with the AvaSure Episodic solution that allows hospitals to transform their virtual care model, AvaSure, has announced significant enhancements to its industry-leading analytics portal that further advances its AI-powered Intelligent Virtual Care platform. The AvaSure Analytics™ portal has been revamped with Microsoft PowerBI tools that enable healthcare providers to conduct deep analysis of critical metrics. As the only comparative database of its kind, AvaSure enables benchmarking an organization’s virtual care program performance against more than 800 hospitals nationwide, including a wide range of sizes and types, to drive care quality improvements and return on investment.

“The AvaSure platform has logged over 145 million hours monitoring nearly 2 million patients across the country, consistently delivering program results that improve patient safety while reducing costs,” said Adam McMullin, CEO of AvaSure. “In addition to delivering measurable labor cost savings by reducing the need for 1:1 sitters by 75%, AvaSure gives hospitals actionable insights based on their own data to further reduce the risk of falls, elopement, workplace violence, and other events. Plus, it allows them to assess the health of their virtual care program by comparing their performance against similar organizations, such as academic medical centers or pediatric hospitals, to track performance against relevant targets.” 

Amid persistent staffing shortages and rising pressure to control costs, virtual care has become essential for hospitals looking to adapt. The AvaSure platform enables organizations to seamlessly blend remote and in-person treatment at scale, leveraging AI to use resources more efficiently, respond faster to patient needs, and let clinical teams focus on the work they love. With insightful analytics, healthcare providers gain: 

  • Actionable Intelligence: With clear insights into labor cost savings, patient demographics, utilization, alarm rates, staff interventions, adverse events prevented and more, organizations can identify and target areas for improvement by care unit and staff member.
  • Clear Results: Straightforward visualizations make it easy to equip leadership to communicate program highlights, ROI, and successes. 
  • Macro to Micro Analysis: Users can view data at the program level and easily drill down into data for care units and individual virtual safety attendants for a granular understanding of performance and opportunities for data-driven intervention strategies. 
  • Comparative Advantage: Organizations can view benchmarks by the national average and by organization type (e.g., academic medical centers, Magnet®-designated hospitals, Veterans Administration, rehabilitation facilities, critical access hospitals, etc.) to see how they stack up.

“With such straightforward, intuitive access to advanced analytics, the AvaSure platform helps our clients take their virtual care programs to the next level,” said Lisbeth Votruba, MSN, RN, AvaSure’s chief clinical officer. “It’s never been easier for our clients to quantify the value they are receiving, based on both their own metrics and against similar organizations. The latest analytics portal release is an investment in AvaSure’s virtual care platform that demonstrates our commitment to innovation and delighting our customers. By partnering with AvaSure, our customers can be sure that we are going to continue to push the envelope with the latest technology and develop solutions that delight stakeholders across the organization – clinical, IT, and finance.”

The AvaSure Intelligent Virtual Care platform gives organizations flexibility in the use of virtual care solutions that reduce labor costs while ensuring high-quality patient care. Clinicians can admit and discharge patients, engage with them bedside, and monitor them remotely at scale no matter where they are, relieving the onsite team and seamlessly integrating in-person and virtual workflows. AvaSure continuously innovates in the virtual care space while demonstrating a proven record of clinical outcomes with AI-powered continuous monitoring, episodic care, and analytics that help to drive real results.

To learn more about AvaSure analytics, click here or stop by AvaSure’s AONL booth #1112 in New Orleans, April 8-11.


About AvaSure

AvaSure® is an intelligent virtual care platform that healthcare providers use to engage with patients, optimize staffing, and seamlessly blend remote and in-person care at scale. The platform deploys AI-powered virtual sitting and virtual nursing solutions, meets the highest enterprise IT standards, integrates seamlessly with technology partners, and drives measurable outcomes. AvaSure consistently delivers a 6x ROI and has been recognized by KLAS Research as the #1 solution for reducing the cost of care. With a team of 15% nurses, AvaSure is a trusted partner of 1,100+ hospitals with experience in over 5,000 deployments.

Media Contact:
Marcia Rhodes, Amendola Communications


CIO Perspectives: The Future of Virtual Care on a Cost-Neutral Basis

CIO Perspectives webinar imiage

In this session, you’ll hear from a panel of CIOs who will share their vision for what the future of virtual care looks like, real-world success stories and strategies for overcoming challenges. They’ll cover patient-centric approaches, collaborating with clinical leaders, the role of artificial intelligence, integration within existing IT infrastructure and building the business case for virtual care.

Learning points:  

  • Explore specific ways healthcare IT plays a pivotal role in shaping the future of virtual care.
  • Learn principles for designing virtual care solutions that prioritize the patient and caregiver experience.
  • Gain insights on challenges in implementing virtual care initiatives and strategies for future proofing.
  • Learn how to fund your virtual care program on a cost-neutral basis.


  • Edward Marx, CEO, Marx Advisory
  • Brian Sterud, MBA, CHCIO, FACHE, VP of IT, CIO, CISO, Faith Regional Health Services
  • Joshua Rosentel, MBA, BSN, RN, CPHQ, Nursing Informatics Officer, Lehigh Valley Health Network
  • Inderpal Kohli, Vice President and Chief Information Officer, Englewood Health
  • Marc Perkins-Carrillo, MSN, RN, NI-BC, NE-BC, HACP, Chief Nursing Informatics Officer, Moffitt Cancer Center

The CIO’s Blueprint to a Successful Virtual Care Strategy

The CIO's Blueprint to a Successful Virtual Care Strategy

Implementing virtual care comes with a unique set of challenges. Hospitals must find a way to provide quality virtual services while controlling the cost of the technology that supports them – a difficult task when leadership is already under pressure to tighten their budgets.

Download the blueprint to learn:

  • Top 3 use cases for a virtual care platform
  • CIO’s checklist for choosing a virtual care vendor
  • The virtual care adoption model for a successful rollout

Join 1,100+ hospitals across the US in ushering in the future of virtual care.

Scalable Virtual Care is Here: Introducing AvaSure Episodic™

Ready to take your virtual care program to the next level? Elevate your virtual care program with AvaSure Episodic™, the latest solution from AvaSure’s Intelligent Virtual Care Platform. Watch this webinar on-demand to see how Episodic transforms healthcare delivery, offering scalability and seamless patient interactions for virtual nursing, specialty consults, admission and discharge, mentorship, and more. Don’t miss this opportunity to witness how AvaSure Episodic™ is reshaping virtual care, paving the way for enhanced patient outcomes and improved healthcare delivery.  

Learning points:  

  • Understand the concept and use cases for episodic virtual care  
  • Explore key features designed to facilitate seamless communication between patients and caregivers  
  • Learn how Episodic prioritizes patient engagement and satisfaction, fostering a more personalized and empathetic approach to care delivery   


  • Jacob Hansen, Chief Product Officer, AvaSure
  • Dana Peco, MSN, RN, Director of Clinical Solutions, AvaSure

AvaSure Chooses Oracle Cloud to Power its AI-Enabled Virtual Care Platform

AvaSure's AI technology partnered with Oracle

Reposted with permission from Oracle.

AvaSure, a provider of virtual nursing and virtual sitting solutions to more than 1,100 hospitals in North America, selected Oracle Cloud Infrastructure’s GPU technology for its best-in-class performance, security, and cost-effectiveness as they scale AI for their AvaSure TeleSitter® solution.

Amid staffing shortages and rising pressure to control costs, virtual care has become essential for hospitals looking to adapt. Clinical teams are investing in technology that enables them to use resources more efficiently, respond faster to patient needs, and focus on the work they love even as nursing talent remains in short supply.

The Essential Role of Virtual Care

One area where virtual care gained an early and permanent foothold in clinical workflow is sitting. For decades, patients at risk of falls, elopement, or self-harm required in-person, 1:1 sitters to help avoid adverse events. AvaSure pioneered virtual sitting 15 years ago with the introduction of the TeleSitter solution, which allows a remote virtual safety attendant to monitor up to 16 patients at a time. As a result, something that cost health systems $20–30 an hour was reduced to $2–3 an hour, while reducing falls by over 50%. Done right, these solutions give patients the care they expect from world-class hospitals with the connectivity they’re used to in their day-to-day lives.

Scaling the Reach of Continuous Monitoring with AI

The staffing optimization and patient safety results speak for themselves, and now, the health care industry is working to deliver these same benefits to more patients. At times, over 20% of patients in a hospital could benefit from virtual monitoring, driving the need for technology to enhance efficiency and scalability. All eyes are on AI to help solve this challenge, particularly computer vision, which employs algorithms to detect patient risks like attempting to get out of bed, leaving the room, or attempting self-harm. When combined with an intelligent virtual care platform, this technology delivers notifications to the virtual safety attendant to augment their efforts and more easily catch patient safety events.

AvaSure’s computer vision AI reduces the burden on virtual safety attendants and scales the effectiveness of continuous monitoring programs. AvaSure AI utilizes computer vision to identify patients at risk of falls or elopement, directing the virtual safety attendant’s focus to those in need, enhancing their efforts and helping ensure timely detection of patient safety events.

AI is poised to make a significant impact on healthcare delivery when deployed thoughtfully. However, when implemented carelessly, it can exacerbate rather than resolve issues. AI must deliver alerts that clinicians can trust because they rely on it to make their jobs easier, not harder. Most importantly, clinicians need to trust the accuracy and reliability of technology to augment human ability when patient safety is concerned.

A technology-driven approach that overlooks clinical risks can hinder adoption efforts and alienate frontline caregivers. False positives betray their confidence, while false negatives can endanger patients. For this reason, AvaSure upholds stringent safety standards to combat alert fatigue in our development and use of AI. Additionally, we prioritize partnerships with top vendors with proven best-in-class capabilities, integrating them into offerings for optimal performance and reliability.

A Partnership for Clinically-Led Innovation

AvaSure has partnered with Oracle Cloud Infrastructure (OCI) to power its AI offerings. AvaSure chose OCI to optimize performance of its AI models, build for scale, and control costs. Oracle’s differentiated offerings for hybrid and multicloud allow frictionless interaction with other AvaSure Virtual Care applications. The partnership delivers a centralized, scalable infrastructure that supports live AI-model learning across deployments and, ultimately, more accuracy to support observers.

OCI allows AvaSure to layer an increasing number of AI algorithms on top of falls and elopement prevention. As new AI models are created for self-harm, rounding, and workplace violence, virtual care teams can be trained on the addition of new alerts, notifications, and benefits.

AvaSure is actively deploying advanced AI-enabled solutions across its install base of over 1,100 hospitals. This initiative is geared toward further empowering human observers, who remain integral to ensuring patient safety and well-being. The decision to incorporate AI technologies into AvaSure’s framework is deeply rooted in the organization’s commitment to aligning with the essential role caregivers play in delivering comprehensive patient care. Despite the remarkable capabilities of AI in identifying specific behaviors and potential risks, AvaSure firmly believes in the irreplaceable value of the “human in the loop” element within healthcare settings.

The emphasis on human involvement extends beyond risk detection and false positive and negative mitigation to the additional benefits from the human moments in virtual care, such as an observer wishing a nervous patient luck on an upcoming surgery. While AvaSure AI technology excels in tracking predefined behavioral patterns, acknowledging the multifaceted nature of patient monitoring is essential. Human observers possess a unique ability to discern subtle cues and deviations in patient behavior, often detecting critical events that may elude even the most advanced automated systems.

Through their vigilant oversight, observers using AvaSure technology have successfully averted numerous adverse outcomes, ranging from medical emergencies, such as strokes and choking incidents, to safety hazards like fires and unauthorized substance ingestion. Human observers bring a level of empathy and responsiveness that complements the analytical prowess of AI technology. By fostering genuine connections and leveraging real-time human insights, AvaSure aims to cultivate environments where patients feel genuinely cared for and supported.

The Future is Bright

As health systems deploy AI, AvaSure also brings to bear its strong support that assists nursing teams with change management, to develop a long-term virtual care strategy that can achieve measurable results in patient well-being. This clinical focus is matched with powerful analytics and an intelligence layer that makes it easy to report clear, measurable outcomes.

Healthcare systems can seamlessly provide virtual care as part of the overall patient experience, while working within the constraints of their technology budget, resources, and regulatory environment. Nursing and IT leadership collaborate closely to achieve this goal, choosing strategic partners like AvaSure and Oracle that understand their needs and can deliver the technology to support them. While virtual sitting and virtual nursing have the most immediate impact, the continued advancements of AvaSure’s virtual care platform can set up healthcare leaders for long-term success: safer facilities, better outcomes, and a renewed joy in caregiving for the staff that patients rely on every day.

To learn more, see the following resources:

Written by:

Dan Spellman, Global AI Cloud Director, Healthcare & Life Sciences

Dan leads AI Cloud engagements for healthcare and life sciences at Oracle, as well as Oracle Cloud’s partnership with NVIDIA for HCLS. This aligns a life-long love of cutting-edge technology, with a passion for applying that to help transform healthcare and save lives. To discuss using AI/ML & Accelerated Computing (GPU compute) for your healthcare or life science organization, please email

Jacob Hansen, Chief Product Officer, AvaSure

Jacob Hansen joined AvaSure after serving as Vice President of product management at UK-based eClinical company CALYX. Jacob has extensive experience in developing product management maturity, instituting new product processes, and strategic analysis. He has managed product teams and products themselves across healthcare, including clinical workflow, patient throughput, care communication, population health services, and others.

AvaSure Episodic Virtual Care Solution Launches at ViVE 2024

AvaSure Episodic allows care teams to seamlessly collaborate regardless of location around admissions, discharges, rounds, consults and more, allowing health systems to better leverage the talents of their precious nurses and enhancing patient care and staff satisfaction

BELMONT, Mich., [Feb. 26, 2024] — AvaSure, the market leader in acute virtual sitting and virtual nursing, today announced a new solution for virtual episodic care called AvaSure Episodic™. The latest addition to AvaSure’s Intelligent Virtual Care Platform includes robust two-way video capabilities with group calling and polite entry that provides full control over the quality of remote interactions. Nurses leaders in hospitals across the US and Canada can immediately start planning their deployment of AvaSure Episodic for common workflows such as admittance and discharge as well as virtual patient care, specialty consults, mentoring, and coaching.  

AvaSure already provides virtual care solutions to more than 1,100 hospitals, with proven clinical evidence and customer results showing significant increases in safety, reduction in costs, improved patient outcomes, and higher staff satisfaction. AvaSure Episodic will improve the quality of episodic encounters at scale, which will further enhance the speed and efficiency of patient care.

“As Benefis is progressing in its virtual care journey, AvaSure Episodic has played an important role in proving the value of virtual nursing,” said Rayn Ginnaty RN, BSN, MBA, President of Benefis Great Falls Hospital. “Our staff appreciates assistance with admissions and discharges from a remote, seasoned nurse and our patients appreciate being able to interact with a clinician and experience an efficient discharge with expert clinical teaching to prepare them for home.”

AvaSure Episodic provides highly reliable episodic care capabilities that can easily scale to thousands of rooms and devices across multiple locations. AvaSure customers get access to expert clinical onboarding and ongoing technical support teams to ensure smooth implementation and adoption.  

AvaSure Episodic enhances virtual care workflows with:

  • Fast, reliable two-way video: Clinicians admit and discharge patients remotely, engage with them on rounds, connect with specialists in other locations, and provide training and mentoring to other staff members using portable, flexible devices with high-fidelity cameras.
  • Polite entry to patient rooms: Caregivers use AvaSure to respect patients’ privacy, notifying patients before entering the room virtually with a doorbell chime and allowing them time to accept the call.  
  • Group calling to include multiple parties: Care teams can easily invite family members, caregivers, and consulting specialists from multiple locations to join a group session, saving time and making conversations more efficient.
  • Web-based access: Neither caregivers nor families need to download anything – all access to episodic care sessions is delivered via a web browser, whether on mobile or desktop.
  • Integration with Epic: Caregivers can easily launch virtual patient visits from Epic without disrupting their workflow, creating a seamless experience. 

“As hospitals across the U.S. continue to be challenged with nursing shortages and retention, skill gaps and increased patient complexity, nurses are being stretched too thin. Virtual care has become essential to adapting to this reality,” said Adam McMullin, CEO of AvaSure. “Integrating virtual care with daily bedside workflows for a wide range of interactions is not only more efficient for care teams, but extremely appealing to patients and their families.” 

In addition to AvaSure Episodic, AvaSure is investing heavily into advancing virtual care and has integrated additional artificial intelligence (AI) enhancements to its industry-leading virtual care platform. AI augmentation enables health system partners to enhance efficiency and time-savings while also improving the quality of care they deliver. 72% of AvaSure customers see outcomes in less than six months, including over 50% reduction in adverse patient events and a 6x return on investment. With over 5,000 deployments, the platform helps many of the best clinical teams in the nation deliver modern care from anywhere.

To learn more about the AvaSure Episodic solution, click here or stop by booth 2050 at ViVE 2024. 

About AvaSure

AvaSure® is an intelligent virtual care platform that healthcare providers use to engage with patients, optimize staffing, and seamlessly blend remote and in-person care at scale. The platform deploys AI-powered virtual sitting and virtual nursing solutions, meets the highest enterprise IT standards, and drives measurable outcomes with support from care experts. AvaSure consistently delivers a 6x ROI and has been recognized by KLAS Research as the #1 solution for reducing the cost of care. With a team of 15% nurses, AvaSure is a trusted partner of 1,100+ hospitals with experience in over 5,000 deployments. To learn more, visit

Media contact: Marcia G. Rhodes /

See the press release on PRNewswire


The 5 stages of adopting intelligent virtual care: AvaSure Adoption Model

By Lisbeth Votruba, MSN, RN

Over the past year, there have been numerous publications, pilots, and discussions on virtual care. Many organizations are planning for a future where virtual team members are seamlessly integrated into care teams, where a device exists in every room enabling episodic and continuous video visits and where technology helps to augment nursing staff. However, amongst these conversations there is little clarity or direction on how to get there. Throughout AvaSure’s 5,000+ deployments at over 1,100 customer sites, we have collected best practices on implementing virtual care programs that deliver real results and outcomes. We employ clinicians at all levels of our organization who are engaged in forums across the country, led by AONL, AMSN, ATA, and others, on the creation of these virtual teams. Based on our work with early adopters and these industry experts, we have designed a prescriptive path to achieving the future of a fully integrated virtual care facility.

AvaSure’s Intelligent Virtual Care Adoption Model

Defining the 5 stages

The AvaSure Intelligent Virtual Care Adoption Model consists of five progressive stages, each of which builds on the foundation of the prior stage to financially fuel the next step, generating real patient outcomes at every stage.

Stage 1: Implement virtual sitting

The virtual care adoption model begins with implementing virtual sitters, who are trained, unlicensed personnel who use video and audio connections to watch over patients aiming to improve overall safety. The primary goals of this stage are to enhance patient safety while replacing up to 75% of one-to-one sitters for at-risk patients with virtual sitters. The clinical evidence demonstrating virtual sitting is superior to in-person sitters for preventing falls is irrefutable. The return on investment is robust, stemming from increased staffing efficiency at a ratio of 1-to-12 instead of 1-to-1, along with substantial cost savings resulting from reduced falls. These savings can be directed towards improving the hospital’s bottom line or reinvested to support subsequent phases of the adoption model.

Stage 2: Optimize virtual sitting

In the second stage, hospitals can look to optimize their virtual sitting program through expansion to other use cases and care units. Beyond falls, other established use cases include elopement, substance use withdrawal, low/moderate suicide risk, pediatrics, workplace violence prevention, and more. The staffing efficiency of virtual sitting allows hospitals to expand the reach of monitoring from what is feasible to cover with 1-to-1 staffing and cover additional use cases covering up to 20% and 25% of patient beds.

Upon recognizing the success and cost savings of virtual sitting, many organizations choose to centralize their monitoring across the health system leading to further efficiencies of scale. For example, Trinity Health implemented AvaSure system-wide, covering 25 states in just nine months. Patient monitoring is conducted from two central “super hub” locations. At this scale, the health system was able to provide 1.8 million hours of virtual sitting at 85% less cost ($24 million) in 2021.

Finally, integrating artificial intelligence (AI) to supplement virtual staff assists in alleviating the cognitive burden on virtual care staff. This improvement not only automatically alerts staff to potential risks of adverse events but also contributes to better outcomes.

Stage 3: Launch virtual nursing with return-on-investment from virtual sitting

Upon realizing substantial labor savings and cost avoidance through enhanced patient safety, these funds can be employed to initiate a virtual nursing program utilizing the same devices and platform.

A fundamental goal of any virtual nursing program is to allow nurses to work at the top of their license. This is not possible when there is a shortage of unlicensed personnel. Having freed up personnel from 1-to-1 sitting tasks, they are better able to support bedside RNs in a model of care that virtual nursing can also support. Many facilities choose to start with admission and discharge support, where a virtual nurse helps with the documentation and administrative tasks, supporting the bedside RN. However, based on organizational goals – there are a multitude of use cases virtual nursing can pilot with.

Holzer Health System, a two-hospital system in Ohio, is currently in stage 3 with an inpatient virtual care program. The health system implemented the program to address challenges associated with patient safety as well as issues with patient access to specialty care. The hospital installed a total of 16 monitoring devices, providing both virtual sitting and virtual specialty care from a central hub. “I am the only certified wound and ostomy nurse for inpatient facilities at Gallipolis and Jackson.This has provided a way for me to do video consults with the Jackson facility, which saves precious time as well as mileage,” said Natalie Gardner, BSN, RN, CWON, CFCS.  

Stage 4: Optimize virtual nursing

After a virtual nursing pilot demonstrates its efficacy in enhancing specific areas such as nurse satisfaction and retention, expediting patient flow, or reducing adverse events, then it’s time to scale up.

One example of an AvaSure customer that has optimized its virtual nursing program is UCHealth, a nonprofit healthcare organization based in Colorado that consists of 13 hospitals and 2,000 inpatient beds across the state.

Three years following the success of its virtual sitting program in enhancing patient care, UCHealth broadened its virtual care capabilities by including a virtual nursing program. This program, facilitated by experienced nurses, assists clinicians in promptly identifying hospitalized patients exhibiting signs of deterioration. This early detection enables clinicians to administer timely treatment, ultimately leading to improved patient outcomes.

UCHealth has 693 AvaSure devices (both mobile and fixed room devices) installed across the health system. Senior, expert nurses at the Virtual Health Center can visualize ICU patients across the health system as well as patients outside ICU who have a rapid response call activated. The health system utilizes AI deterioration algorithms to proactively intervene. This has led to improved sepsis detection, and decreased code blues, but most importantly, Dr. Hemali Patel, Associate Chief Medical Officer, explained the virtual care team has helped save the lives of 786 patients together with the frontline staff.

Stage 5: System-wide adoption

The culmination of intelligent virtual care adoption will include a device in every room and have virtual team members seamlessly integrated into every care team. Technology is being used to provide exceptional experiences for both the patient and caregivers, helping to continuously improve outcomes, fully optimize the labor force, keep labor costs manageable, and bring joy back to caregiving.  

The Key to Success: The AvaSure Advantage

Faced with high labor costs and a dwindling supply of workers, many hospitals across the nation are in various stages of virtual nursing adoption – a number that is sure to rise as health systems’ operating challenges persist. As they do, the primary use case for virtual nursing today – rounding, admissions and discharge, patient education, documentation support – will be joined by other applications of this emerging technology. However, success may seem unattainable without a coherent business case, buy in of clinical and IT teams, and achievable KPIs. 

AvaSure has the expertise to guide hospitals through their virtual care adoption journeys. We have a platform with the necessary technology to support a multitude of use cases, but more importantly we have the clinical expertise to help develop your program from the ground up. From policy and procedure development, workflow design and change management support, our people will be the difference in making your program a success. Backed with data and insights, we can help hospitals stair step your way to the deployment of an intelligent virtual care platform, helping you step into a future where cutting-edge technology and compassionate care converge.

AI Powered Enhancements for Your Virtual Care Workflow

AvaSure has developed and integrated AI enhancements to our pioneering TeleSitter® solution that identify patients at risk, reduce cognitive burden on virtual staff and help prevent adverse events

We are creating a future where cutting edge technology and compassionate care converge. AI is essential in that future, but it must be deployed thoughtfully with the clinician and patient in mind. We set high standards for safety and alert fatigue in developing our AI enhancements, choosing to partner with leading vendors where best-in-class capabilities already exist and developing others with internal expertise.

Download the latest guide to learn more about our TeleSitter solution AI enhancements.

The many forms of AI that are enabling virtual care featuring Jacob Hansen, Chief Product Officer

Artificial intelligence (AI) as a term has become generalized to the point of being meaningless, even within the technology industry. But there are multiple types of AI, each producing their own particular outcomes. Below are some of the specific forms of AI, how and what they learn, and the best use cases for each in virtual care.

Read the full article on