AvaSure was founded in 2008 and has 18+ years in the virtual care business with 5,000+ deployments across 1,200+ hospitals, millions of hours of patient monitoring, 150+ case studies, and 21+ peer-reviewed journal articles.

No. Virtual care is designed to support bedside nurses, not replace them. AvaSure’s platform is purpose-built to blend virtual and in-person touchpoints across a broad range of care settings, improving both the patient and clinician experience by reducing administrative tasks, lowering stress, and optimizing care workflows so clinicians can focus on patient outcomes.

Academic medical centers, community hospitals, rural/critical access hospitals, pediatric facilities, VA facilities, and large multi-state health systems use virtual care technology to improve staff retention, patient outcomes, and resource utilization, and reduce stress, 1:1 sitter costs, and workplace violence.

Virtual care supports a wide range of clinical use cases like falls prevention, elopement, workplace violence, virtual nursing, suicide risk, pediatric monitoring, specialty consults, admission/discharge, and more.

Virtual care can be used across a variety of care settings, including patient rooms, critical care units, pediatrics, emergency departments, behavioral health, operating rooms, and more.

Yes. AvaSure integrates with a broad ecosystem of healthcare technology, including EHR systems, medical devices, vICU platforms, nurse call solutions, middleware, and mobile devices. AvaSure has an open API platform that enables secure, controlled integration between AvaSure in-room devices and approved third-party applications. AvaSure has enterprise-grade integrations and strategic partnerships to bring virtual care into every setting. 

AvaSure’s platform includes AI for fall and elopement detection, aggression detection, staff duress wake words, and agentic AI workflows. 

AvaSure offers 24/7/365 US-based Customer Care reachable by phone or email, plus a dedicated Customer Success Manager for every client. The CSM delivers strategic guidance, workflow optimization, and data-driven best practices throughout the entire partnership and not just at implementation. 

At AvaSure, we define a smart room as a connected care environment where technology, workflows, and intelligence work together to support patients, caregivers, and hospital operations. That means bringing together technologies such as virtual care, ambient listening, computer vision, digital whiteboards, patient engagement, and digital door signs – while connecting them to the systems hospitals already rely on, including the EHR, nurse call, translation services, and clinical peripherals. A smart room isn’t defined by any single device or application. It’s defined by how those technologies work together to improve care
delivery.