AvaSure support

AvaSure customers can access our 24/7 customer care team. Fill out the form below or contact us directly to open a ticket.

Customer Support

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
The AvaSure Difference

Clinical guidance + technical support

Our support teams offer the best of both worlds: dedicated clinical experts help design the perfect virtual strategy, see it through to deployment, and help improve it over time, while enterprise tech support keeps systems running at peak performance.

virtual staff icon

Hub & Spoke Dedicated clinical success manager to ensure alignment with virtual care goals

virtual staff icon

Path to Zero Dedicated onboarding team with nursing & IT experts to ensure successful deployment

time icon

Safety Net Ongoing 24/7, US-based technical support with rapid response times

continuous icon

Safety Net Proactive device monitoring avoids downtime