WORKPLACE VIOLENCE PREVENTION
December 12, 2019 | 1:00 pm EST
The Joint Commission’s Sentinel Event Alert #59 challenges health care organizations to track and trend patient verbal and physical abuse towards caregivers. Unfortunately, there is a persistent cultural belief abuse is part of the job and if an abusive event is reported nothing will be done to resolve the issue.
In 2016 AvaSure designed and released a new software version that allowed monitoring staff to document witnessed physical or verbal abuse events, as well as “near miss” incidents where they believed they prevented an injury to bedside caregivers. Data from 176 hospitals were analyzed and will be published in two upcoming national studies. These results provide direction for action to improve workforce safety and methods to track and trend actual patient assault/violence in health care, as well as prevented assaults as a result of rapid and successful patient engagement and staff response. The authors of the studies will share the results and provide insights in our final webinar for 2019 — Workplace Violence Prevention.
- Patricia A. Quigley, PhD, APRN, CRRN, FAAN, FAANP | Nurse Consultant
- Lisbeth Votruba, MSN, RN | AvaSure Vice President of Clinical Quality and Innovation
Having portable units that can simply be rolled in and switched on gives us great flexibility in being able to immediately begin monitoring a patient who has been assessed by our nurses as at elevated risk of falling. We are using this throughout our hospitals, from intensive care to the emergency department to our telemetry units and regular inpatient rooms – anywhere we see a need.
This new technology underscores our commitment to providing patients with the highest level of safety and care using the most advanced technology to redirect patients before a fall occurs.
It is so rewarding when you see somebody at risk trying to get up, and you use the audio to intervene right away. You have prevented a patient from falling and possibly getting hurt. The patients are really listening to you.
This new system emphasizes our commitment to quality and safety for our patients, all while providing the highest possible care and using innovative technology to redirect patients before a fall occurs.
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