Common Questions
A smart room device is clinical-grade in-room hardware — camera, microphone, and speaker — that serves as the eyes and ears of the patient room. AvaSure devices connect care teams, AI applications, and clinical workflows (EHR, nurse call) into a unified virtual care platform supporting Continuous Observation, virtual nursing, and AI-enabled monitoring.
Yes, smart room devices can integrate with EHR and nurse call systems. AvaSure’s virtual visit application launches directly from Epic Hyperspace and you can pair AvaSure’s clinical-grade devices with Epic Monitor for virtual observation. For nurse call, STAT alarms route in real time to systems via HL7/APIs or middleware. Caregiver acknowledgments sync back to AvaSure to close the loop. (Epic is a registered trademark of Epic Systems Corporation.)
Fixed devices (Ceiling, DualFlex wall/TV-mount) are permanently installed in the room, offering consistent coverage and ligature-safe configurations. Mobile devices (Mobile cart, DualFlex Cart) are portable on wheels and can be repositioned between rooms as patient needs change. Both support two-way audio/video and offer advantages for different use cases.
Yes. The AvaSure smart room devices include an infrared (IR) illuminator for night-vision capability.
Yes. AvaSure smart room devices can pan, tilt, and zoom. The Mobile features 360° endless pan, 180° tilt, and 10x optical zoom. The DualFlex PTZ camera offers ±170° pan, ±90° tilt, and 30x optical zoom. The Ceiling device offers 360° pan, 90° tilt, and 10x optical zoom.
AvaSure smart room devices offer multiple options covering all major mounting types: ceiling tile or drywall (Ceiling device), wall, ceiling, or TV mount (DualFlex), and mobile cart (Mobile/DualFlex Cart). This covers every room, hub-and-spoke, and portable deployment models.
Yes. The AvaSure Guardian Ceiling device is available in a ligature-free configuration suitable for behavioral health environments, mounting to ceiling tile or drywall with no exposed hanging components.