Topic: Virtual Nursing

UCHealth slashes code blues up to 70% with telehealth technologies

UCHealth is a nonprofit healthcare organization based in Colorado made up of 12 hospitals across the state. UCHealth had already implemented AvaSure’s TeleSitter® for patient safety and VerifyTM for virtual ICU. Here, they looked at expanding the use of these technologies to create a program they call Virtual Deterioration. Keep reading to learn more about this new case use.

Challenge

Looking to identify deteriorating patients sooner
The organization had a new use case for virtual care, a program called Virtual Deterioration. Through this virtual platform, they were looking to identify patients who were deteriorating in the hospital sooner in order to provide rescue and treatment faster, enhancing better overall outcomes.

Solution

AvaSure reduced Code Blues by as much as 70%
Early outcomes using AvaSure to watch ICU patients for deterioration have shown significant promise in reducing cardiac arrests by as much as 70%. Additionally, UCHealth has seen an increase in rapid response events (26%-86%), while Code Blue rates are plummeting (down 25%-70%), mostly in high-risk areas. UCHealth is also tracking whether patients remain in their current environment instead of being transferred to a higher level of care after an event.

  • Up to an 86% increase in rapid response rates
  • Up to a 152% increase in post–rapid response vitals being ordered and completed

“And so if you are considering any sort of hybrid approach from, for example, a clinical command center or nursing workflows, you want to have a great platform that you feel your staff can use and interact with seamlessly and with ease.”

— Amy Hassell, RN, UCHealth

Read the full article on Healthcare IT News

How Jefferson Health turned a capacity crisis into an opportunity with virtual nursing

There’s no telling what type of illness surges hospitals will see this year: Take lessons from Jefferson Health’s nurse-led virtual nursing pilot program here.

A surge in respiratory viruses over the fall and winter months placed immense capacity and resource strain on hospitals. This year, they can’t afford to wait and see what the next respiratory virus reason might bring.

In this session, leaders from Philadelphia-based Jefferson Health will share how a nurse-led approach helped the organization meet staffing demands during this past pediatric surge in respiratory syncytial virus cases. Colleen Mallozzi, RN, senior vice president and chief nursing informatics officer at Jefferson Health, and Laura Gartner, DNP, RN, clinical informatics director at the health system, will share how the team quickly expanded an existing virtual sitting program into a virtual nursing pilot to meet patient care and staffing demands.

Learning points:

  • The timely implementation of a systemwide virtual nursing pilot
  • The CNIO’s pivotal role in ensuring the clinical practice leads the technology and not the other way around
  • Critical steps to structure the program including the right setting, staffing, and outcome measurements

Presenters:

Colleen Mallozzi, MBA RN, SVP, Chief Nursing Informatics Officer, Jefferson Health

Laura Gartner DNP, MS, RN, NEA-BC, Division Director Clinical Informatics, Jefferson Health

Lisbeth Votruba, MSN, RN, Chief Clinical Officer, AvaSure

Virtual Classroom Series Session 2: Introducing the Clinical Resource TeleNurse™ Model: What is It and How Can It Help?

Join AvaSure Chief Clinical Officer, Lisbeth Votruba, MSN, RN, for Session 2! In this on-demand webinar, you’ll learn:

  • How the Clinical Resource TeleNurse focuses on offloading documentation and administrative burden from bedside teams, helping to optimize your labor force and deliver elevated patient care
  • What’s driving the need for this nursing model, areas of focus and hear best practices from those who’ve already piloted
  • Early outcomes from those already using this model to help reduce discharge time, increase patient & staff satisfaction and optimize outcomes

Presenters: 

Lisbeth Votruba, MSN, RN, Chief Clinical Officer, AvaSure

Wayde Batt, MSN, NEA-BC, BC-RN, Patient Services Manager, NSICU/Virtual Nursing, UNC Health Rex

Laura Gartner, DNP, MS, RN, RN-BC, NEA-BC, Director Clinical Informatics, Jefferson Health

AvaSure Launches Virtual Nursing Application and Care Model

With six virtual nursing implementations underway, AvaSure is leading the way in hospital virtual nursing deployments

BELMONT, Mich., April 25, 2023 — AvaSure, the inventor of the TeleSitter® solution and the market leader in acute virtual care and remote safety monitoring, announced today that it has launched a Virtual Nursing application and Care Model to support six virtual nursing implementations with many more in early planning phases.

Hospitals and health systems have been compelled to explore new models of nursing care during a period of escalating labor costs and widespread staffing shortages. For example, 52% of nurses are considering leaving the bedside, at a time when there are more than 1.1 million vacancies. Hospital leaders know the current approach is not sustainable, and experts estimate that 83% are considering virtual nursing as a solution.

To help hospitals and health systems respond to these growing market needs, AvaSure has recently launched several new virtual nursing-related initiatives.

AvaSure’s Nurse Elevated Care Model

As the pioneer in virtual sitting with the AvaSure TeleSitter® Solution, the company has expanded its offerings to support a more comprehensive nurse elevated care model. Consisting of virtual telehealth technology, and a team of nurses to support clinical technology adoption, AvaSure’s approach to virtual nursing represents an innovative new model of care that creates an augmented care environment where a virtual team provides support – offloading documentation burden, providing a second set of eyes on complex patients and helping to close the growing experience/complexity gap in nursing – to the bedside team.

To address growing labor challenges, six hospitals have recently adopted AvaSure’s TeleNurse™ solution, which enables health systems to reduce labor costs while liberating their bedside nurses to provide elevated, hands-on patient care.

“Nine out of ten hospital leaders say they’re considering some form of virtual nursing, but just a small percentage have actually started a program – why the gap? Many don’t know where to begin,” said Adam McMullin, CEO, AvaSure. “We have implemented our pioneering TeleSitter® solution in a thousand hospitals to establish virtual care. Many of these hospitals are now turning to us to partner on a virtual nursing program in order to reap further clinical, operational, and financial benefits from the AvaSure virtual care platform.”

Click here to learn how AvaSure customers have used virtual nursing solutions to improve HCAHPS scores, reduce code blues and decrease discharge times.

Two Models of Virtual Nursing Emerging

Some hospitals are implementing a model of virtual nursing called the Expert Oversight TeleNurse® that focuses on overseeing higher acuity patients for potential deterioration triggers, supporting novice nurses & conducting virtual rounding. In an article in Healthcare IT News, Amy Hassell, BSN, RN, CCRN, senior director for the Virtual Health Center for UCHealth, spoke about the key benefit of this model.

“They (virtual nurses) are able to see what’s occurring so that it’s just like we’re in the room with that care team member,” Hassell explained. “When we do this, it helps us cut down on phone calls and interruptions at the bedside, allowing us to still participate and do our part of the program. The program provides support and makes sure milestones of care are being met throughout that deterioration event, and help triage if needed.”

Several other hospitals are implementing a model of virtual nursing called the Clinical Resource TeleNurse® focused on admission & discharge support, patient & family education, consults and more. This model supports episodic intervention with two-way audio/video technology allowing personal interaction with the patient during important care tasks.

An East Coast hospital has expanded its AvaSure program from virtual sitting to virtual nursing, a simple process because both functions are performed via AvaSure’s virtual care platform. The transition will enable the health system to deliver a greater level of support to front-line nurses and bedside caregivers.

A Midwest hospital has implemented AvaSure’s TeleSitter® and TeleNurse™ solutions to integrate with its Epic electronic health record. The hospital is defining new workflows in which virtual nursing can make a difference in enhancing their care teams.

After having successfully implemented a virtual sitting program in 2020 with AvaSure in its medical surgical and intensive units, a hospital in the Southeast has launched a pilot virtual nursing program to decrease ED holding times by streamlining admission from the emergency department to inpatient beds. The Medical Center sees this as a way to support nurses on the frontlines without compromising patient safety or patient experience.

Medical-surgical Virtual Nurse Certification          

AvaSure Chief Clinical Officer Lisbeth Votruba, MSN, RN is participating as a subject matter expert on the task force that has defined the role of the virtual nurse and will be creating a medical-surgical virtual nurse certification from the Medical Surgical Nursing Certification Board, which will be launched later this year. Votruba pioneered virtual sitting and has published five studies helping to establish virtual sitting as a standard of care for patient safety in the hospital setting.

AvaSure Virtual Classroom Series: Virtual Nursing 101

AvaSure recently announced a six-part virtual classroom series, “Virtual Nursing 101,” in which Votruba details how nursing leaders can launch and implement virtual nursing programs. In the series, Votruba is joined by special guests and experts who cover key topics, such as the role of the virtual nurse, how to be certified, how to build a virtual nursing business case, as well as lessons learned from current programs. This free, six-part series takes place between March and August. To register, click here.

Read the press release here.

About AvaSure

AvaSure provides the leading hospital virtual care platform to systems with nursing and staffing shortages that are challenged to significantly reduce labor costs without sacrificing patient health outcomes. Recently recognized by KLAS Research as the leader in reducing the cost of patient care, AvaSure is the pioneer in providing best-in-class, video-based AvaSure TeleSitter® and TeleNurse™ solutions. As a trusted partner of more than 1,000 hospitals, AvaSure combines remote patient monitors, virtual nurses and other providers on a single platform to enhance clinical care without placing any additional burdens on existing staff. To learn more about AvaSure visit www.avasure.com.

Media Contact: Marcia Rhodes Amendola Communications

mrhodes@acmarketingpr.com

Introducing the Nurse Elevated Care Model

Read our white paper on how the Nurse Elevated Care Model can help reduce labor costs and allow bedside nurses to spend more hands-on time with patients. 

Summary

Nursing shortages, patient acuity increase and an uptick in behavioral health challenges have created a perfect storm in healthcare. Nurses are being stretched too thin, constantly asked to do more with less resulting in 52% of nurses considering leaving the bedside when shortages are already at an all time high. This environment forces hospital leadership to think differently about how technology can help create a new model of care delivery.

Introducing the Nurse Elevated Care Model by AvaSure. An augmented care environment where a virtual team provides support – offloading documentation burden, providing a second set of eyes on complex patients and helping to close growing experience/complexity gap in nursing – to the bedside team. This model of care helps health systems reduce labor costs while liberating their bedside nurses to provide elevated, hands-on patient care.

Provide your information to download the full white paper. 

Your Guide to the Future of Care Delivery: Virtual Nursing

Now, the most proactive healthcare organizations are exploring initiatives to mitigate the effects of a growing labor shortage. Learn how central video monitoring enabled “virtual nurses” to support bedside nurses and uphold high standards of patient care amid a COVID-19 surge across Houston-based Memorial Hermann Health System.

Key learning points:

  • The basic components of virtual care, including the easy-to-use technology involved to interact with patients and bedside staff
  • The policies and workflows that best support virtual nursing staff and make for easy implementation
  • How virtual nurses can use specialized care resources to alleviate existing staff

Download the whitepaper to learn more.                 

Virtual Classroom Series Session 1: The Role of the Virtual Nurse

Join AvaSure Chief Clinical Officer, Lisbeth Votruba, MSN, RN, as we kick off a six-part classroom series: Virtual Nursing 101. Lisbeth had a special guest Terri Hinkley, CEO of the Academy of Medical-Surgical Nurses on this first webinar to discuss the important role of the virtual nurse and the creation of the MSNCB Role Certification. The two task force members of the certification dived into key competencies to look for when hiring a virtual nurse and how to recruit for this role without taking away from bedside staff or further exacerbating staffing challenges.

Virtual Nursing 101: A Look at the Basics

Revolutionizing the TeleNurse™ Solution

Introducing the Nurse Elevated Care Model from AvaSure

An augmented care environment where a virtual team provides support – offloading documentation burden, providing a second set of eyes on complex patients and helping to close growing experience/complexity gap in nursing – to the bedside team. This model of care helps health systems reduce labor costs while liberating their bedside nurses to provide elevated, hands-on patient care.

52% of nurses are considering leaving the bedside, at a time where there are 1.1M+ vacancies. Hospital leadership knows they need a change, 83% are considering virtual nursing as a solution but don’t know where to start.

We call this the Nurse Elevated Care Model because it does just that – elevates your nursing team for optimal care.

Learn how AvaSure customers have used the Nurse Elevated Care Model to achieve results

Improve Patient Engagement Scores

Improve Patient Engagement Scores

Sarah Brown MSN, RN, CMPE, NEA-BC at UnityPoint Health, discusses the challenges her nursing staff faced during the pandemic and how this caused massive burnout throughout their system. Quality of care was being compromised, so leadership agreed to make innovative changes and identified the use of AvaSure TeleNurse™ solutions as a potential solve. Sarah noted, “Virtual Nursing in the med-surg area immediately helped our nurses at bedside and has grown astronomically quickly.”

Early results of TeleNurse™ Programs:

  • Increases in HCAHPS: 7.6% increase in patient understanding of purpose of taking medication, 2.04% increase in top box score for transition of care
  • Discharges completed by the virtual nurse currently have lower rates of readmission – this is an early trend; they’re waiting to see more results over time to consider it correlated

AvaSure Introduces Virtual Classroom Webinar Series on Virtual Nursing

Hosted by Chief Clinical Officer Lisbeth Votruba, series will detail how nursing leaders can launch and implement virtual nursing programs

BELMONT, Mich., March 21, 2023 /PRNewswire/ — AvaSure, the inventor of the TeleSitter® solution and the market leader in acute virtual care and remote safety monitoring, announced today that it will kick off a virtual classroom series on March 23, “Virtual Nursing 101,” which will detail how nursing leaders can launch and implement virtual nursing programs.

The virtual classroom series is hosted by AvaSure Chief Clinical Officer Lisbeth Votruba, MSN, RN, who will be joined by special guests and experts to cover pressing industry topics, such as the role of the virtual nurse and how to build a virtual nursing business case, as well as lessons learned from ongoing programs.

“Nursing leaders across the nation understand the numerous benefits that virtual nursing could deliver to their health systems but often have questions about how to get started and what it takes to create a successful virtual nursing program,” said Votruba. “We are delighted to launch this series to help spread awareness of how virtual nursing represents a new model of care that can help health systems improve patient safety, reduce labor costs, and protect staff from caregiver violence, while reducing documentation burden on staff and increasing staff satisfaction.”

Votruba is a pioneering nurse executive committed to continuous improvement of healthcare and the diffusion of new technologies to drive patient and staff safety. She is a member of the Medical Surgical Nursing Certification Board (MSNCB) Virtual Nursing Job Analysis Task Force as a subject matter expert for the creation of a medical-surgical virtual nurse certification, and for nearly 15 years, she has worked extensively with over 1,000 hospitals in standing up their virtual care platforms.

The free, six-part series will take place on the last Thursday of each month and feature Votruba along with special guests and experts. The first session, scheduled for March 23 at 12 p.m. EST, will feature Terri Hinkley, EdD, MBA, BScN, RN, CAE, CEO of Academy of Medical-Surgical Nurses.

In this session, Votruba and Hinkley will discuss the role of the virtual nurse and what was involved in the creation of the MSNCB Professional Certification, the competencies to look for when hiring virtual nurses, and how to recruit for the role without exacerbating existing staffing challenges.

Virtual Nurse Webinar Schedule

March 23: The Role of The Virtual Nurse

April 27: Introducing The Clinical Resource TeleNurse Model: What Is It And How Can It Help?

May 25: Building A Virtual Nursing Business Case

June 22: Introducing The Expert Oversight TeleNurse Model: What Is It And How Can It Help?

July 27: Selecting The Right Technology Partner For Virtual Nursing

August 24: Starting & Scaling Your Virtual Nurse Program

To learn more about “Virtual Nursing 101” and register to attend, click here.

About AvaSure
AvaSure provides the leading hospital virtual care platform to systems with nursing and staffing shortages that are challenged to significantly reduce labor costs without sacrificing patient health outcomes. Recently recognized by KLAS Research as the leader in reducing the cost of patient care, AvaSure is the pioneer in providing best-in-class, video-based AvaSure TeleSitter® and TeleNurse™ solutions. As a trusted partner of more than 1000 hospitals, AvaSure combines remote patient monitors, virtual nurses and other providers on a single platform to enhance clinical care without placing any additional burdens on existing staff. To learn more about AvaSure visit www.avasure.com.

Media Contact:
Marcia Rhodes
Amendola Communications
mrhodes@acmarketingpr.com