Topic: Staffing

AvaSure Recognized as Leader in KLAS Virtual Sitting & Nursing Report for Driving ROI and Improving Patient & Staff Outcomes

Posted on September 20, 2023 by - Featured

Customers commend AvaSure’s proven ability to drive outcomes, ROI, scalability and value continued investments, such as AI

BELMONT, Mich., Sept. 21, 2023 —A new Segment Insights report from KLAS revealed that AvaSure customers have recognized the virtual care platform’s ability to improve staff and patient outcomes while driving better financial performance and significant return on investment.

The report, the first-ever by KLAS on virtual sitting and virtual nursing solutions, is based on structured interviews of vendors’ customers. The report designated AvaSure as the top performer in the market, noting that AvaSure is an established, recognizable name, and that customers recognize the platform’s ability to drive outcomes, saying that in addition to reducing patient falls, the solution reduces tube/line interferences, prevents patients from taking outside drugs, and ensures staff safety by preventing patient aggression.

The KLAS report also found that customers have experienced positive financial outcomes from being able to scale sitters’ capacity to observe patients and prevent adverse events. In addition to driving significant ROI, the AvaSure platform was rated at 8.2 out of 9 by customers in terms of getting their money’s worth from the investment. Additionally, the 2022 KLAS Emerging Solutions Top 20 Report ranked AvaSure first for the greatest impact on reducing the cost of care.

“AvaSure’s use cases for telesitting provide a huge return on investment,” said one director, July 2023. “Instead of having multiple in-person sitters, we are using one person. We have economies of scale, and those give us that financial return. Even if we wanted to pay for in-person sitters, there is a scarcity of resources to get them. AvaSure has improved our patient outcomes for falls, fall prevention, and staff retention. It is frustrating when nurses don’t have the resources they need. AvaSure has been an avenue for our nurses to get those resources through different means.”

Separately, the report revealed that respondents overwhelmingly agree that virtual sitting and nursing solutions have been helpful in addressing staffing shortages. These solutions have helped organizations to increase their observation capacity from a 1:1 sitter-to-patient ratio, enabling one sitter to now observe several patients, freeing up skilled clinical staff previously assigned to sitting roles, and allowing them to apply their skills and expertise more meaningfully where needed the most.

“This KLAS report validates that AvaSure’s virtual care platform is helping customers achieve genuine improvements to patient outcomes while alleviating staffing shortages and reducing costs,” said Adam McMullin, CEO, AvaSure. “Customers continue to choose AvaSure because our solution is unmatched in its ability to combine intelligent workflow designs and thoughtful enhancements such as AI, integrations, cloud-based offerings, and flexible devices at scale. Our team is committed to supporting our customers at every stage of their virtual care journey, ensuring they have the tools and guidance they need to succeed.”

The latest report is not the first time AvaSure has been recognized by KLAS. For example, earlier this year, AvaSure earned top marks from KLAS in a Second Look Performance report, which found that all interviewed customers were satisfied to highly satisfied with AvaSure’s solution, noting AvaSure has continued to improve and deliver on its product, and that 100% of respondents would buy again.

KLAS is a research organization that helps healthcare providers make informed technology decisions by offering impartial vendor performance information.

 

About AvaSure

AvaSure provides the leading virtual sitting and virtual nursing solutions to systems with nursing and staffing shortages that are challenged to significantly reduce labor costs without sacrificing patient health outcomes. Recognized by KLAS Research as the leader in reducing the cost of patient care, AvaSure is the pioneer in providing best-in-class, video-based AvaSure TeleSitter® and TeleNurse™ solutions. As a trusted partner of more than 1,100 hospitals, AvaSure combines virtual safety attendants, virtual nurses and other providers on a single platform to enhance clinical care without placing any additional burdens on existing staff.

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Media Contact:

Marcia Rhodes

Amendola Communications

mrhodes@acmarketingpr.com

Virtual Safety Attendant Best Practices: Lessons Learned from 1,100 Deployments

Posted on September 20, 2023 by - Uncategorized

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Learn tips, best practices, and protocols from VSAs of some of our most successful program leaders.

Many conversations surrounding AvaSure TeleSitter® or TeleNurse® programs focus on the burden removed from the bedside care team and the benefits to patient outcomes, but the forgotten superstar is often the care provider on the other side of the device. Since launching the pioneering TeleSitter solution in 2008, AvaSure has deployed virtual care at over 1,100 facilities and has learned from phenomenal Virtual Safety Attendant managers who lead effective teams that work tirelessly to keep patients and staff safe.

As one Virtual Safety Attendant (VSA) said, “it’s not just about the patient alone – it’s also about protecting staff while they work tirelessly to provide care.”

Download our latest use case spotlight to learn tips, best practices and protocols from VSAs of some of our most successful program leaders.

Keeping Pediatric Patients Safe with Virtual Sitting

Posted on September 19, 2023 by - Uncategorized

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Learn why virtual sitting is a solution to address the top patient concern for 2023 – the pediatric mental health crisis.

Caring for children in the inpatient setting presents unique challenges for hospitals across the nation. Similar to adults, kids can interfere with medical devices, elope from the hospital, and sustain injuries from falls, but their primary needs tend to differ and nurses caring for these patients need different support. Pediatric patients have always required a different touch, but the situation is being exacerbated by persistent staffing shortages and the concurrent mental health crisis amongst young Americans. Youth patients in need of behavioral health services are being kept in the ED due to a lack of mental health facilities and appropriate staffing. This makes providing safe and effective care to this important patient cohort costly, ineffective and resource intensive.

Advances in technology, like virtual sitting, have proven to support adequate staffing and allow children to be safe and well cared for. Hear how nurse leaders at a children’s hospital and an acute-care hospital are using virtual sitting for pediatric and adolescent patients and have succeeded in reducing adverse events while also reducing stress on families and caregivers. In addition, they will discuss the policies and procedures to consider and how to get buy-in from your team for this specific patient population. 

Learning objectives

  • Policies and procedures needed for video-monitoring pediatric patients.
  • How to get buy-in from your frontline team to use technology for this sensitive patient cohort.
  • Why virtual sitting is a solution to address the top patient concern for 2023 – the pediatric mental health crisis. 

Webinar: Addressing Workforce Challenges and Keeping Patients Safer: How CHS is Deploying Virtual Patient Monitoring

Posted on August 31, 2023 by - Uncategorized

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Many hospitals are experiencing staffing shortages, leading to nurse burnout and an increase in adverse events. How can hospitals create a care system that reduces the need for 1:1 patient sitters while enabling nurses to stay focused on other core patient care duties?

In this webinar, you will hear firsthand from CHS about how they expanded their virtual sitting program to enhance patient safety, optimize resource utilization and reduce costs.

Presenters:

  • Lynn Simon, M.D., MBA, President of Healthcare Innovation and Chief Medical Officer, CHS
  • Pam Rudisill, DNP, RN, MSN, NEA-BC, FAAN, Senior Vice President and Chief Nursing Officer, CHS
  • Ted Lomicka, Vice President, Strategic Analytics, CHS
  • Lisbeth Votruba, MSN, RN, Chief Clinical Officer, AvaSure

Submit the form to view the recording!

Read the press release.

Virtual Classroom Series Session 6: Starting and Scaling Your Virtual Nurse Program

Posted on August 24, 2023 by - Uncategorized

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Join us for a transformative session as we conclude the captivating journey through our virtual nursing 101 classroom series. In this final installment, Lisbeth Votruba, MSN, RN, Chief Clinical Officer, will distill the invaluable insights and profound wisdom garnered over the past six months of sessions from pioneering virtual nursing programs.

In this webinar, Lisbeth will uncover:

  • The essential considerations surrounding traditional care paradigms
  • How to embark on an exploration of the dynamic co-caring model
  • How this paradigm shift can effectively address the pressing challenges of care quality, patient experience, and cost containment

Don’t miss this unparalleled opportunity to learn from the forefront of nursing innovation. Join us for an engaging session that promises to empower you with the knowledge and strategies to not only initiate change but to shape the future of nursing care. Secure your spot today and be a part of this transformative experience as we uncover the pathway to redefining healthcare through virtual nursing excellence.

KLAS Report Recognizes AvaSure as a Complete Virtual Care Platform That Improves Patient Safety while Reducing Costs & Staff Workloads

Posted on August 23, 2023 by - Uncategorized

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Survey of AvaSure customers reveals that 100% would purchase virtual care platform again, 72% achieve outcomes in six months or less.

BELMONT, Mich., Aug. 23, 2023 — AvaSure, the market leader in acute virtual care and remote safety monitoring, announced today that a new report from KLAS revealed high customer satisfaction with the company’s virtual care platform. KLAS reported on AvaSure in September 2021, and the new report offers a second look at how the overall customer experience has improved over the last two years.

The Second Look Performance report, which is based on structured interviews with AvaSure customers, revealed that all interviewed customers are satisfied to highly satisfied, saying AvaSure has continued to improve and deliver on its product, and that every respondent would buy again.

Customers highlighted the AvaSure platform’s ability to deliver a noticeable improvement on patient-safety outcomes, reduce falls and fall-related injuries, decrease the number of sitters required, and catch patient complications earlier. 72% of surveyed customers told KLAS they achieve outcomes in six months or less and 36% achieve outcomes immediately.

Additionally, AvaSure’s platform received top marks from customers across a wide range of categories, including ease of use, quality of implementation, quality of training, integration approach, and delivering its money’s worth. 100% of AvaSure customers told KLAS they would purchase the virtual care platform again.

“We are proud to have earned top marks from KLAS again and would like to thank our customers for their partnership in improving patient safety while reducing staff workloads,” said Adam McMullin, CEO, AvaSure. “AvaSure provides the most clinically proven solution on the market and we are committed to helping our customers achieve a step function improvement in their results. Beyond industry-leading technology, AvaSure has a dedicated clinical team that partners with our customers and is even further ahead when it comes to clinical evidence of success in solving patient and staff safety and nursing resource challenges that health systems are facing today.”

AvaSure offers an innovative virtual care model that integrates virtual staff into current clinical workflows to enhance the work experience for bedside nurses and elevate the quality of patient care they deliver while also reducing labor costs.

AvaSure customer quotes from the KLAS report:

  • “AvaSure has done a really good job because they have made their hardware nimble enough to support not only virtual observation functions but also virtual nursing concepts. The vendor is making resources available for a variety of different services and applications.” — Vice President, August 2023
  • “AvaSure’s chief nursing officer drives research and is very interested in it. That is a really positive thing about the company because they are not just about the product. They are really trying to focus on patient safety and the outcomes. That is important. AvaSure should continue to drive things, especially as they are looking at their AI solution, pushing alerts to the staff, and integrating with EMRs that hospitals are using.” — Director, August 2023
  • “Our sitter hours have improved while using this solution. We have been able to compare the sitting hours to the camera hours. The reduction in fall rates at the hospitals is something we are tracking, and according to the literature, everybody who has used this tool has reported a reduction in falls. There is also a reduction in elopements and medical device interference.” —Director, August 2023

Additionally, customers noted that AvaSure’s strengths include:

  • Hardware is more versatile beyond virtual observation
  • Product research is focused on patient safety outcomes
  • Outcomes from the platform are clear and quickly realized

KLAS is a research organization that helps healthcare providers make informed technology decisions by offering impartial vendor performance information.

AvaSure can be used for more than preventing patient falls. Download a new AvaSure white paper on virtual monitoring for low-to-moderate suicide risk patients. 

About AvaSure

AvaSure provides the leading hospital virtual care platform to systems with nursing and staffing shortages that are challenged to significantly reduce labor costs without sacrificing patient health outcomes. Recognized by KLAS Research as the leader in reducing the cost of patient care, AvaSure is the pioneer in providing best-in-class, video-based AvaSure TeleSitter® and TeleNurse™ solutions. As a trusted partner of more than 1,000 hospitals, AvaSure combines remote patient monitors, virtual nurses and other providers on a single platform to enhance clinical care without placing any additional burdens on existing staff.

See the Press Release here.

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Media Contacts:

Marcia Rhodes

Amendola Communications

mrhodes@acmarketingpr.com

Behavioral health needs in hospitals are rising, are you prepared to keep your patients safe? 

Posted on August 3, 2023 by - Uncategorized

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Discover how virtual monitoring for low-to-moderate suicide risk patients can help.

The increasing prevalence of mental health conditions demands innovative approaches to ensure patient safety. Traditional methods like costly 1:1 sitters are unsustainable in the face of labor shortages.  

Over 45% of AvaSure’s clients across the country are embracing virtual sitting for low-to-moderate suicide risk patients, and the results speak for themselves. Increased staff satisfaction, decreased 1:1 sitter costs, and better patient outcomes are just a few of the advantages of implementing the TeleSitter solution. 

Download our latest use case spotlight to access valuable evidence and proven strategies for virtual sitting for low-to-moderate suicide risk patients. 

Virtual Classroom Series Session 4: Introducing the Expert Oversight TeleNurse™ Model

Posted on June 22, 2023 by - Uncategorized

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This model of virtual nursing focuses on retaining an experienced nurse to oversee a cohort of complex patients, monitoring for early signs of adverse patient events, mentoring novice nurses and providing support to bedside care teams.

Hear from Lisbeth Votruba, RN, MSN, CCO of AvaSure and the team from UCHealth, Amy Hassell, RN, MSN, Director of Patient Services and Dr. Hemali Patel, ACMO of Inpatient Services. Amy and Dr. Patel work in the innovative Virtual Care Center at UCHealth which helps to support monitoring for patient deterioration, post rapid-response monitoring and more using the Expert Oversight model of Virtual Nursing. Hear about how their program started, outcomes they’ve experienced over the past year and roadblocks they’ve faced in scaling their virtual nursing efforts.

In this session, you’ll learn:

  • What’s driving the need for this nursing model, areas of focus and hear best practices from those who’ve already piloted.
  • Early outcomes from those already using this model to help detect adverse events sooner and drive satisfaction in nursing staff, especially novice team members.
  • Tips on staffing and scaling your virtual nursing program

Presenters:

Amy Hassell RN, MSN, Senior Director of Patient Services, UCHealth Virtual Health Center
Dr. Hemali Patel, MD, ACMO, Inpatient Services, UCHealth

This free, six-part series will take place the last Thursday of each month featuring Lisbeth along with special guests and experts. Lisbeth will cover key topics, lessons learned from ongoing programs, and audience questions. 

Top Lessons Learned from Implementing 1000 Virtual Monitoring Programs

Posted on June 13, 2023 by - Uncategorized

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CIO’s and IT departments in health systems across the U.S. are charting the course towards a camera in every room, but how to get there isn’t as easy as it seems. Many think a camera is just a camera – and that off-the-shelf hardware will help them achieve their clinical goals. But AvaSure has learned from our 15+ years of experience in virtual care, that installing a camera is only one part of building a successful monitoring program.

Hear from the AvaSure Chief Technology Officer, Toby Eadelman, who helped build the AvaSure platform, and Clinical Implementation Manager, Wendy Pompa-Breen, RN, who helps customers build successful virtual care programs every day, on best practices for standing up a virtual care program that is results-oriented and outcome driven.

Learn how to lay the foundation today, for a successful camera-in-every-room program tomorrow. In this webinar you will:

  • Hear from industry leaders on what 1,000+ hospitals have tried, failed or succeed at along their virtual care journey
  • Learn best practices in developing the workflow management, policy & procedures and implementation guidelines necessary to gain clinical buy-in and support from front-line staff
  • Learn from our CTO why the AvaSure platform is different – making it an effective and efficient clinical tool, from its ability to function in any room to its ability to easily integrate with your EHR.

Presenters:

Toby Eadelman, AvaSure Chief Technology Officer
Wendy Popma-Breen, BSN, BS, RN, AvaSure Manager of Clinical Implementation Services