Hospital CIOs need technology partners that can significantly reduce administrative burden on clinical staff, lower costs and improve patient outcomes by integrating virtual care technology. Many health systems are implementing virtual care platforms for use-cases such as admissions, discharge, specialty consults, and virtual rounding. Virtual care is more than video calls; it combines in-person and remote treatment and requires scalable, enterprise-wide technology that doesn’t create a burden on IT resources.
Find out how AvaSure, the leader in Virtual Care with over 1,100 customers, can help you move from virtual sitting to a true end to end virtual care strategy.
AvaSure Analytics helps providers benchmark virtual care program performance against 800+ hospitals
BELMONT, Mich., [April 8, 2024] — On the heels of its breakthrough innovation with the AvaSure Episodic solution that allows hospitals to transform their virtual care model, AvaSure, has announced significant enhancements to its industry-leading analytics portal that further advances its AI-powered Intelligent Virtual Care platform. The AvaSure Analytics™ portal has been revamped with Microsoft PowerBI tools that enable healthcare providers to conduct deep analysis of critical metrics. As the only comparative database of its kind, AvaSure enables benchmarking an organization’s virtual care program performance against more than 800 hospitals nationwide, including a wide range of sizes and types, to drive care quality improvements and return on investment.
“The AvaSure platform has logged over 145 million hours monitoring nearly 2 million patients across the country, consistently delivering program results that improve patient safety while reducing costs,” said Adam McMullin, CEO of AvaSure. “In addition to delivering measurable labor cost savings by reducing the need for 1:1 sitters by 75%, AvaSure gives hospitals actionable insights based on their own data to further reduce the risk of falls, elopement, workplace violence, and other events. Plus, it allows them to assess the health of their virtual care program by comparing their performance against similar organizations, such as academic medical centers or pediatric hospitals, to track performance against relevant targets.”
Amid persistent staffing shortages and rising pressure to control costs, virtual care has become essential for hospitals looking to adapt. The AvaSure platform enables organizations to seamlessly blend remote and in-person treatment at scale, leveraging AI to use resources more efficiently, respond faster to patient needs, and let clinical teams focus on the work they love. With insightful analytics, healthcare providers gain:
Actionable Intelligence: With clear insights into labor cost savings, patient demographics, utilization, alarm rates, staff interventions, adverse events prevented and more, organizations can identify and target areas for improvement by care unit and staff member.
Clear Results: Straightforward visualizations make it easy to equip leadership to communicate program highlights, ROI, and successes.
Macro to Micro Analysis: Users can view data at the program level and easily drill down into data for care units and individual virtual safety attendants for a granular understanding of performance and opportunities for data-driven intervention strategies.
Comparative Advantage: Organizations can view benchmarks by the national average and by organization type (e.g., academic medical centers, Magnet®-designated hospitals, Veterans Administration, rehabilitation facilities, critical access hospitals, etc.) to see how they stack up.
“With such straightforward, intuitive access to advanced analytics, the AvaSure platform helps our clients take their virtual care programs to the next level,” said Lisbeth Votruba, MSN, RN, AvaSure’s chief clinical officer. “It’s never been easier for our clients to quantify the value they are receiving, based on both their own metrics and against similar organizations. The latest analytics portal release is an investment in AvaSure’s virtual care platform that demonstrates our commitment to innovation and delighting our customers. By partnering with AvaSure, our customers can be sure that we are going to continue to push the envelope with the latest technology and develop solutions that delight stakeholders across the organization – clinical, IT, and finance.”
The AvaSure Intelligent Virtual Care platform gives organizations flexibility in the use of virtual care solutions that reduce labor costs while ensuring high-quality patient care. Clinicians can admit and discharge patients, engage with them bedside, and monitor them remotely at scale no matter where they are, relieving the onsite team and seamlessly integrating in-person and virtual workflows. AvaSure continuously innovates in the virtual care space while demonstrating a proven record of clinical outcomes with AI-powered continuous monitoring, episodic care, and analytics that help to drive real results.
To learn more about AvaSure analytics, click hereor stop by AvaSure’s AONL booth #1112 in New Orleans, April 8-11.
About AvaSure
AvaSure® is an intelligent virtual care platform that healthcare providers use to engage with patients, optimize staffing, and seamlessly blend remote and in-person care at scale. The platform deploys AI-powered virtual sitting and virtual nursing solutions, meets the highest enterprise IT standards, integrates seamlessly with technology partners, and drives measurable outcomes. AvaSure consistently delivers a 6x ROI and has been recognized by KLAS Research as the #1 solution for reducing the cost of care. With a team of 15% nurses, AvaSure is a trusted partner of 1,100+ hospitals with experience in over 5,000 deployments.
In this session, you’ll hear from a panel of CIOs who will share their vision for what the future of virtual care looks like, real-world success stories and strategies for overcoming challenges. They’ll cover patient-centric approaches, collaborating with clinical leaders, the role of artificial intelligence, integration within existing IT infrastructure and building the business case for virtual care.
Learning points:
Explore specific ways healthcare IT plays a pivotal role in shaping the future of virtual care.
Learn principles for designing virtual care solutions that prioritize the patient and caregiver experience.
Gain insights on challenges in implementing virtual care initiatives and strategies for future proofing.
Learn how to fund your virtual care program on a cost-neutral basis.
Presenters:
Edward Marx, CEO, Marx Advisory
Brian Sterud, MBA, CHCIO, FACHE, VP of IT, CIO, CISO, Faith Regional Health Services
Joshua Rosentel, MBA, BSN, RN, CPHQ, Nursing Informatics Officer, Lehigh Valley Health Network
Inderpal Kohli, Vice President and Chief Information Officer, Englewood Health
Marc Perkins-Carrillo, MSN, RN, NI-BC, NE-BC, HACP, Chief Nursing Informatics Officer, Moffitt Cancer Center
Implementing virtual care comes with a unique set of challenges. Hospitals must find a way to provide quality virtual services while controlling the cost of the technology that supports them – a difficult task when leadership is already under pressure to tighten their budgets.
Download the blueprint to learn:
Top 3 use cases for a virtual care platform
CIO’s checklist for choosing a virtual care vendor
The virtual care adoption model for a successful rollout
Join 1,100+ hospitals across the US in ushering in the future of virtual care.
Ready to take your virtual care program to the next level? Elevate your virtual care program with AvaSure Episodic™, the latest solution from AvaSure’s Intelligent Virtual Care Platform. Watch this webinar on-demand to see how Episodic transforms healthcare delivery, offering scalability and seamless patient interactions for virtual nursing, specialty consults, admission and discharge, mentorship, and more. Don’t miss this opportunity to witness how AvaSure Episodic™ is reshaping virtual care, paving the way for enhanced patient outcomes and improved healthcare delivery.
Learning points:
Understand the concept and use cases for episodic virtual care
Explore key features designed to facilitate seamless communication between patients and caregivers
Learn how Episodic prioritizes patient engagement and satisfaction, fostering a more personalized and empathetic approach to care delivery
Presenters:
Jacob Hansen, Chief Product Officer, AvaSure
Dana Peco, MSN, RN, Director of Clinical Solutions, AvaSure
AvaSure, a provider of virtual nursing and virtual sitting solutions to more than 1,100 hospitals in North America, selected Oracle Cloud Infrastructure’s GPU technology for its best-in-class performance, security, and cost-effectiveness as they scale AI for their AvaSure TeleSitter® solution.
Amid staffing shortages and rising pressure to control costs, virtual care has become essential for hospitals looking to adapt. Clinical teams are investing in technology that enables them to use resources more efficiently, respond faster to patient needs, and focus on the work they love even as nursing talent remains in short supply.
The Essential Role of Virtual Care
One area where virtual care gained an early and permanent foothold in clinical workflow is sitting. For decades, patients at risk of falls, elopement, or self-harm required in-person, 1:1 sitters to help avoid adverse events. AvaSure pioneered virtual sitting 15 years ago with the introduction of the TeleSitter solution, which allows a remote virtual safety attendant to monitor up to 16 patients at a time. As a result, something that cost health systems $20–30 an hour was reduced to $2–3 an hour, while reducing falls by over 50%. Done right, these solutions give patients the care they expect from world-class hospitals with the connectivity they’re used to in their day-to-day lives.
Scaling the Reach of Continuous Monitoring with AI
The staffing optimization and patient safety results speak for themselves, and now, the health care industry is working to deliver these same benefits to more patients. At times, over 20% of patients in a hospital could benefit from virtual monitoring, driving the need for technology to enhance efficiency and scalability. All eyes are on AI to help solve this challenge, particularly computer vision, which employs algorithms to detect patient risks like attempting to get out of bed, leaving the room, or attempting self-harm. When combined with an intelligent virtual care platform, this technology delivers notifications to the virtual safety attendant to augment their efforts and more easily catch patient safety events.
AvaSure’s computer vision AI reduces the burden on virtual safety attendants and scales the effectiveness of continuous monitoring programs. AvaSure AI utilizes computer vision to identify patients at risk of falls or elopement, directing the virtual safety attendant’s focus to those in need, enhancing their efforts and helping ensure timely detection of patient safety events.
AI is poised to make a significant impact on healthcare delivery when deployed thoughtfully. However, when implemented carelessly, it can exacerbate rather than resolve issues. AI must deliver alerts that clinicians can trust because they rely on it to make their jobs easier, not harder. Most importantly, clinicians need to trust the accuracy and reliability of technology to augment human ability when patient safety is concerned.
A technology-driven approach that overlooks clinical risks can hinder adoption efforts and alienate frontline caregivers. False positives betray their confidence, while false negatives can endanger patients. For this reason, AvaSure upholds stringent safety standards to combat alert fatigue in our development and use of AI. Additionally, we prioritize partnerships with top vendors with proven best-in-class capabilities, integrating them into offerings for optimal performance and reliability.
A Partnership for Clinically-Led Innovation
AvaSure has partnered with Oracle Cloud Infrastructure (OCI) to power its AI offerings. AvaSure chose OCI to optimize performance of its AI models, build for scale, and control costs. Oracle’s differentiated offerings for hybrid and multicloud allow frictionless interaction with other AvaSure Virtual Care applications. The partnership delivers a centralized, scalable infrastructure that supports live AI-model learning across deployments and, ultimately, more accuracy to support observers.
OCI allows AvaSure to layer an increasing number of AI algorithms on top of falls and elopement prevention. As new AI models are created for self-harm, rounding, and workplace violence, virtual care teams can be trained on the addition of new alerts, notifications, and benefits.
AvaSure is actively deploying advanced AI-enabled solutions across its install base of over 1,100 hospitals. This initiative is geared toward further empowering human observers, who remain integral to ensuring patient safety and well-being. The decision to incorporate AI technologies into AvaSure’s framework is deeply rooted in the organization’s commitment to aligning with the essential role caregivers play in delivering comprehensive patient care. Despite the remarkable capabilities of AI in identifying specific behaviors and potential risks, AvaSure firmly believes in the irreplaceable value of the “human in the loop” element within healthcare settings.
The emphasis on human involvement extends beyond risk detection and false positive and negative mitigation to the additional benefits from the human moments in virtual care, such as an observer wishing a nervous patient luck on an upcoming surgery. While AvaSure AI technology excels in tracking predefined behavioral patterns, acknowledging the multifaceted nature of patient monitoring is essential. Human observers possess a unique ability to discern subtle cues and deviations in patient behavior, often detecting critical events that may elude even the most advanced automated systems.
Through their vigilant oversight, observers using AvaSure technology have successfully averted numerous adverse outcomes, ranging from medical emergencies, such as strokes and choking incidents, to safety hazards like fires and unauthorized substance ingestion. Human observers bring a level of empathy and responsiveness that complements the analytical prowess of AI technology. By fostering genuine connections and leveraging real-time human insights, AvaSure aims to cultivate environments where patients feel genuinely cared for and supported.
The Future is Bright
As health systems deploy AI, AvaSure also brings to bear its strong support that assists nursing teams with change management, to develop a long-term virtual care strategy that can achieve measurable results in patient well-being. This clinical focus is matched with powerful analytics and an intelligence layer that makes it easy to report clear, measurable outcomes.
Healthcare systems can seamlessly provide virtual care as part of the overall patient experience, while working within the constraints of their technology budget, resources, and regulatory environment. Nursing and IT leadership collaborate closely to achieve this goal, choosing strategic partners like AvaSure and Oracle that understand their needs and can deliver the technology to support them. While virtual sitting and virtual nursing have the most immediate impact, the continued advancements of AvaSure’s virtual care platform can set up healthcare leaders for long-term success: safer facilities, better outcomes, and a renewed joy in caregiving for the staff that patients rely on every day.
Dan Spellman, Global AI Cloud Director, Healthcare & Life Sciences
Dan leads AI Cloud engagements for healthcare and life sciences at Oracle, as well as Oracle Cloud’s partnership with NVIDIA for HCLS. This aligns a life-long love of cutting-edge technology, with a passion for applying that to help transform healthcare and save lives. To discuss using AI/ML & Accelerated Computing (GPU compute) for your healthcare or life science organization, please email dan.spellman@oracle.com.
Jacob Hansen joined AvaSure after serving as Vice President of product management at UK-based eClinical company CALYX. Jacob has extensive experience in developing product management maturity, instituting new product processes, and strategic analysis. He has managed product teams and products themselves across healthcare, including clinical workflow, patient throughput, care communication, population health services, and others.
AvaSure Episodic allows care teams to seamlessly collaborate regardless of location around admissions, discharges, rounds, consults and more,allowing health systems to better leverage the talents of their precious nurses and enhancing patient care and staff satisfaction
BELMONT, Mich., [Feb. 26, 2024] — AvaSure, the market leader in acute virtual sitting and virtual nursing, today announced a new solution for virtual episodic care called AvaSure Episodic™. The latest addition to AvaSure’s Intelligent Virtual Care Platform includes robust two-way video capabilities with group calling and polite entry that provides full control over the quality of remote interactions. Nurses leaders in hospitals across the US and Canada can immediately start planning their deployment of AvaSure Episodic for common workflows such as admittance and discharge as well as virtual patient care, specialty consults, mentoring, and coaching.
AvaSure already provides virtual care solutions to more than 1,100 hospitals, with proven clinical evidence and customer results showing significant increases in safety, reduction in costs, improved patient outcomes, and higher staff satisfaction. AvaSure Episodic will improve the quality of episodic encounters at scale, which will further enhance the speed and efficiency of patient care.
“As Benefis is progressing in its virtual care journey, AvaSure Episodic has played an important role in proving the value of virtual nursing,” said Rayn Ginnaty RN, BSN, MBA, President of Benefis Great Falls Hospital. “Our staff appreciates assistance with admissions and discharges from a remote, seasoned nurse and our patients appreciate being able to interact with a clinician and experience an efficient discharge with expert clinical teaching to prepare them for home.”
AvaSure Episodic provides highly reliable episodic care capabilities that can easily scale to thousands of rooms and devices across multiple locations. AvaSure customers get access to expert clinical onboarding and ongoing technical support teams to ensure smooth implementation and adoption.
AvaSure Episodic enhances virtual care workflows with:
Fast, reliable two-way video: Clinicians admit and discharge patients remotely, engage with them on rounds, connect with specialists in other locations, and provide training and mentoring to other staff members using portable, flexible devices with high-fidelity cameras.
Polite entry to patient rooms: Caregivers use AvaSure to respect patients’ privacy, notifying patients before entering the room virtually with a doorbell chime and allowing them time to accept the call.
Group calling to include multiple parties: Care teams can easily invite family members, caregivers, and consulting specialists from multiple locations to join a group session, saving time and making conversations more efficient.
Web-based access: Neither caregivers nor families need to download anything – all access to episodic care sessions is delivered via a web browser, whether on mobile or desktop.
Integration with Epic: Caregivers can easily launch virtual patient visits from Epic without disrupting their workflow, creating a seamless experience.
“As hospitals across the U.S. continue to be challenged with nursing shortages and retention, skill gaps and increased patient complexity, nurses are being stretched too thin. Virtual care has become essential to adapting to this reality,” said Adam McMullin, CEO of AvaSure. “Integrating virtual care with daily bedside workflows for a wide range of interactions is not only more efficient for care teams, but extremely appealing to patients and their families.”
In addition to AvaSure Episodic, AvaSure is investing heavily into advancing virtual care and has integrated additional artificial intelligence (AI) enhancements to its industry-leading virtual care platform. AI augmentation enables health system partners to enhance efficiency and time-savings while also improving the quality of care they deliver. 72% of AvaSure customers see outcomes in less than six months, including over 50% reduction in adverse patient events and a 6x return on investment. With over 5,000 deployments, the platform helps many of the best clinical teams in the nation deliver modern care from anywhere.
To learn more about the AvaSure Episodic solution, click here or stop by booth 2050 at ViVE 2024.
About AvaSure
AvaSure® is an intelligent virtual care platform that healthcare providers use to engage with patients, optimize staffing, and seamlessly blend remote and in-person care at scale. The platform deploys AI-powered virtual sitting and virtual nursing solutions, meets the highest enterprise IT standards, and drives measurable outcomes with support from care experts. AvaSure consistently delivers a 6x ROI and has been recognized by KLAS Research as the #1 solution for reducing the cost of care. With a team of 15% nurses, AvaSure is a trusted partner of 1,100+ hospitals with experience in over 5,000 deployments. To learn more, visit www.avasure.com.
Media contact: Marcia G. Rhodes / mrhodes@acmarketingpr.com
AvaSure has developed and integrated AI enhancements to our pioneering TeleSitter® solution that identify patients at risk, reduce cognitive burden on virtual staff and help prevent adverse events
We are creating a future where cutting edge technology and compassionate care converge. AI is essential in that future, but it must be deployed thoughtfully with the clinician and patient in mind. We set high standards for safety and alert fatigue in developing our AI enhancements, choosing to partner with leading vendors where best-in-class capabilities already exist and developing others with internal expertise.
Download the latest guide to learn more about our TeleSitter solution AI enhancements.
Artificial intelligence (AI) as a term has become generalized to the point of being meaningless, even within the technology industry. But there are multiple types of AI, each producing their own particular outcomes. Below are some of the specific forms of AI, how and what they learn, and the best use cases for each in virtual care.
Collaboration of industry leaders to deliver improved patient monitoring and care optimization services amid time of widespread healthcare staffing shortages
BELMONT, Mich., and SAN FRANCISCO, Calif.– Sept. 7, 2023 – AvaSure, the market leader in acute virtual sitting and virtual nursing solutions and Ouva, a technology leader in AI-powered patient observation, have announced the integration of Ouva’s comprehensive AI capabilities with the AvaSure TeleSitter® solution, delivering unparalleled patient monitoring and care optimization. The partnership represents another example of how AvaSure, the most widely deployed virtual care system, continues to bring innovative solutions to customers.
The collaboration introduces a fusion of technologies in which Ouva’s AI platform-in-the-cloud observes bedside activity via AvaSure’s virtual care and safety devices, offering real-time insights and alerts without requiring additional hardware installations at the bedside. This innovation enables rapid deployment of AI capabilities, presenting healthcare providers with a more streamlined and efficient observation process to reduce patient falls and elopements.
The combined solution offers critical benefits to U.S. hospitals facing staff shortages:
Guides observers: With Ouva’s integration, the AvaSure TeleSitter® solution generates additional insights. Ouva’s AI-driven alerts are delivered directly within the AvaSure platform, guiding observer attention precisely where it’s most needed.
An ecosystem on AvaSure’s widely deployed platform: This is yet another AI-powered offering from AvaSure, providing customers an open ecosystem of integrations among them fall risk decisions support and fall and elopement detection.
Extended coverage: For hospitals facing a shortage of sitters, resulting in patients being placed on observation waitlists, the power of Ouva’s AI extends the monitoring capabilities, ensuring no patient in need goes unmonitored.
“AvaSure is excited to partner with Ouva to enable AI-powered patient observation,” said Adam McMullin, CEO, AvaSure. “Our partnership signifies another bold step towards leveraging AI, redefining how we ensure the well-being of those under our care. Through this collaboration, we are not only embracing cutting-edge technology but also reaffirming our commitment to enhancing patient outcomes and experiences with AvaSure’s open ecosystem. Together, AvaSure and Ouva are pioneering a new era of healthcare, where precision meets compassion, and where the virtual realm becomes an extension of our unwavering dedication to the health and safety of every individual.”
“We are incredibly excited about this partnership with AvaSure, which represents a significant leap forward in virtual patient care,” said Dogan Demir, CEO of Ouva. “Integrating Ouva’s AI solutions with AvaSure’s TeleSitter® is more than just technological synergy—it’s a testament to our shared vision of redefining patient monitoring. With this collaboration, we’re bringing forward a solution that’s seamless, intelligent, and, most importantly, eases the stress put on the healthcare system due to staffing shortages.”
About AvaSure
AvaSure provides the leading hospital virtual care platform to systems with nursing and staffing shortages that are challenged to significantly reduce labor costs without sacrificing patient health outcomes. Recognized by KLAS Research as the leader in reducing the cost of patient care, AvaSure is the pioneer in providing best-in-class, video-based AvaSure TeleSitter® and TeleNurse™ solutions. As a trusted partner of more than 1,000 hospitals, AvaSure combines remote patient monitors, virtual nurses and other providers on a single platform to enhance clinical care without placing any additional burdens on existing staff. To learn more about AvaSure visit www.AvaSure.com.
About Ouva
Ouva offers an AI-powered platform tailored for the virtual care era, delivering 24/7 access to live patient data, safety predictions, and insights for workforce efficiency. Ouva’s AI platform aids in eliminating redundant observations, prioritizing patients in need, and improving overall workforce efficiency. Developed over multiple years of peer-reviewed clinical collaborations, Ouva offers the most comprehensive and enterprise-ready platform in the cloud for seamless deployment of AI at scale. To learn more about Ouva, visit www.ouva.co.
