Topic: ROI

AvaSure Recognized as #1 for Cost Savings in KLAS Research Report

Earlier this month, KLAS, a research and insights firm focused on improving healthcare, published its first-ever Emerging Solutions Top 20 report highlighting new solutions with the greatest potential to disrupt and improve healthcare. For the first time, KLAS asked 16 prominent members of the healthcare community with broad HIT expertise to read all current KLAS reports on emerging technology and rate their perception of the solutions based on their potential to impact healthcare’s Quadruple Aim of improved outcomes, reduced cost of care, improved patient experience and improved clinician experience.

AvaSure not only made the list, it was identified as the No. 1 solution for reducing healthcare costs.

As KLAS bases its performance reports on customer experience, we want to thank you for believing in AvaSure as a trusted partner, making it possible for us to achieve this recognition. We pride ourselves on providing a cost-efficient platform and a wrap-around clinical program to ensure you can navigate the perfect storm brewing in healthcare today.

This recognition shows that we are fulfilling our original mission of lower costs through fewer sitters, a more efficient and successful means of improving patient safety and quality of care.

We aim to do so much more.

Our current challenge is helping solve healthcare’s staffing crisis. AvaSure’s virtual care platform enables health systems to optimize and augment their labor force with a team of virtual monitors and RNs who support the bedside teams with tasks such as admission, discharge and patient education. This gives nurses peace of mind and more time for direct patient care.

KLAS Recognizes 2022 Emerging Healthcare Solutions Top 20

“With staffing being one of the biggest issues for operations today, AvaSure makes a lot of sense because it is a force multiplier. Rather than having one sitter watch one patient, a unit can have one sitter watch twelve patients with remote monitoring.”
—Non-customer C-level/executive

This report includes the top 20 emerging solutions that have the greatest potential to disrupt the healthcare market ranked by healthcare leaders across the country

Healthcare executives are overwhelmed by the flood of new technologies in healthcare and can miss an amazing new technology partner because they are lost in the crowd. To solve this problem, KLAS has pulled together a group of provider thought leaders from around the country to help KLAS select the Top 20 Emerging Solutions that are disrupting the healthcare market.

In addition to rating the emerging solutions, our provider thought leaders also gave their input on technology innovation that address the quadruple aim of healthcare; Improve Care and Outcomes, Reduce the Cost of Care, Improve Patient Experience, and Improve Provider Satisfaction.

Read the press release and the KLAS news release to learn more. 

How Trinity Health Drove $23M in Labor Cost Savings Through Virtual Monitoring

A new on-demand webinar is now available on Becker’s Hospital Review.

A new on-demand webinar is now available on Becker’s Hospital Review.

During this webinar, Gay Landstrom, PhD, RN, senior vice president and chief nursing officer of Livonia, Mich.-based Trinity Health will share her experience on improving the safety of at-risk patients while optimizing labor costs using centralized virtual monitoring.

Ms. Landstorm will discuss the speed of implementing the “hub and spoke” approach across the health system. This approach has improved patient safety, saved $23 million in labor costs and opened up possible career paths for patient safety assistants.

Key Learnings:

  • Why Trinity Health made video monitoring a top priority for labor cost savings
  • How the organization scaled the program across the enterprise
  • How Trinity Health reduced labor costs while increasing patient safety


  • Gay L. Landstrom, Senior Vice President & Chief Nursing Officer for Trinity Health
  • Lisbeth Votruba, MSN, RN, AvaSure Chief Clinical Innovation Officer

Oregon Study First to Look at Evidence-Based Expansion of TeleSitter Programs

There is a wealth of peer-reviewed research on AvaSure’s success in helping to reduce falls and sitter costs. Many hospitals that adopt the solution quickly see the financial and clinical payoffs, and look to expand the program. A lot of decisions need to be made, including how many rooms and/or units to cover, the challenges that need addressing, what hardware to employ and whether or not to have a single central monitoring hub or unit-based staff.

A new article in the Journal of Nursing Care Quality, centered on the experiences of Oregon Health & Science University (OHSU), explores the factors that can help clinical leaders make those choices more effectively.

After implementing AvaSure in 2018 with 10 mobile devices and three in-ceiling devices, OHSU was able to stabilize upward trends in sitter use in adult acute care. It quickly became clear that demand at OHSU would outstrip supply. A growing video monitoring waitlist and sitter utilization needs combined with staff shortages to create an urgency to getting certified nursing assistants off of sitter duty and back out on the unit, using AvaSure for every patient who met inclusion criteria.

The authors calculated that continuous virtual monitoring saved $2 million per year just on sitters. An average of 5,593 adverse events were prevented at OHSU per 1,000 patient-days in the past year.

OHSU used a variety of metrics to evaluate AvaSure program expansion, including high video monitoring utilization rates, sitter use demands, wait-list growth and national/local increases in behavioral health needs. “One of our most powerful metrics, however, is the subjective data related to staff perception of need,” the authors write. Acting on the need for expansion from a staff nurse perspective is an “imperative aspect of multilevel empowerment” at OHSU, a Magnet nursing organization.

The team success in writing an expansion initiative using those metrics added 13 mobile devices. A partner community hospital decided to leverage an opportunity to expand AvaSure into its facility for a total of 23 more room devices. As part of the expansion, OHSU is implementing a hub and spoke model with its partner.

With Medical Errors Persisting, Why Aren’t Cost-Effective Safety and Quality Solutions Gaining More Traction?

More than 20 years after the publication of the Institute of Medicine’s seminal report “To Err is Human” — which sought to cut preventable medical mistakes by half — progress toward safer care has been slow. The Agency for Healthcare Research and Quality reports that public and private efforts reduced hospital-acquired conditions by 13 percent from 2014-17, helping to prevent more than 20,000 deaths and saving $7.7 billion in healthcare costs. That’s welcome news, but given that there are as many as 400,000 preventable deaths from medical mistakes each year, we wonder why more health systems aren’t rushing to implement proven safety and quality solutions…

Read the full article here. 

One Person Safely Monitors 12 Patients Thanks to the AvaSure Telesitter® Solution

When a patient in the hospital requires 24/7 monitoring — due to a risk of falling, for example — someone must continually stay in the patient’s room to ensure the patient’s safety. The need for this type of service has been rising at Johns Hopkins Bayview Medical Center because of the number of patients with a psychiatric condition or addiction, says Andy Magalee, director of nursing at the medical center. To address the demand, the hospital adopted remote video monitoring technology to create the TeleSitter® program.

The TeleSitter® program, part of the Office of Johns Hopkins Telemedicine, enables one clinical technician to monitor a dozen patients simultaneously. Portable camera units mounted on rolling IV-like poles provide live video and auditory feeds from the patients’ rooms to a central monitoring screen, where a clinical technician can watch all the monitored patients at once.

If the patient attempts to get out of bed, the clinical technician can communicate with the patient using a two-way speaker on the camera to ask the patient to wait for a nurse to arrive.

“During a small, six-week pilot test of the TeleSitter® program, there were no falls with injuries,” says Ronald Langlotz, director of nursing at The Johns Hopkins Hospital.

To ensure a patient is a good candidate for the TeleSitter® program, a patient sitter stays in the room for the first two hours of monitoring. If the patient’s nurse finds no reason for the sitter to remain in the room — such as the patient pulling at the lines connected to him or her, for example — then the sitter leaves and the patient is monitored remotely.

Between July 2017 and June 2018, Johns Hopkins Bayview saved more than $1 million through the use of technology and clinical technicians. In addition to Johns Hopkins Bayview and The Johns Hopkins Hospital, Howard County General Hospital has also implemented the TeleSitter® program.

“The success in the program is the people behind the camera,” says Langlotz. “I couldn’t be more pleased with the clinical technicians. They really own it.”

Effort Continues to Prevent Patient Falls within Phoebe Putney Health System

ALBANY — The Phoebe Putney Memorial Hospital Board of Directors got its first look Wednesday at a new piece of technology meant to help prevent patient falls.

The AvaSys Telesitter® program, which has 12 units between the main hospital and Phoebe North, works by putting more eyes on patients.

Equipped with an infrared camera and two-way audio, it is set up in rooms of patients identified as high risk for falls. One technician can monitor live feeds on the units from those rooms at a central station.

If a patient tries to get out of bed, the observer can interact with the patient with a reminder to wait for assistance or sound an alarm for immediate staff attention. Patients in imminent danger receive an alarm, which signals the staff to head quickly to the patient’s room.

“Within seconds, someone is in the room,” April Little, a central staff manager for Phoebe Putney Health System, said of the alarm.

Read the full article to learn more.

TeleSitter® System Keeping Patients Safe

LAKE CHARLES, LA (KPLC) – Patient safety is paramount in hospital settings and traditionally, it has taken one-to-one care 24 hours a day for some of the most at-risk patients.

That can tie up skilled nursing staff from other demands and that is why a new video monitoring system has been launched at Lake Charles Memorial Hospital.

It is called the AvaSys Telesitter® Solution and through a two-way audio system, video camera, and central monitoring station, Memorial nurse manager, Tressy Bergeron, is able to keep an eye and ear on up to 12 patients at one time.

Watch the full story here.