Resource Type: Whitepapers

The CIO’s checklist to choosing a virtual care platform

The CIO's checklist 
to choosing a virtual care platform

Hospital CIOs need technology partners that can significantly reduce administrative burden on clinical staff, lower costs and improve patient outcomes by integrating virtual care technology.  Many health systems are implementing virtual care platforms for use-cases such as admissions, discharge, specialty consults, and virtual rounding. Virtual care is more than video calls; it combines in-person and remote treatment and requires scalable, enterprise-wide technology that doesn’t create a burden on IT resources.

Find out how AvaSure, the leader in Virtual Care with over 1,100 customers, can help you move from virtual sitting to a true end to end virtual care strategy.

The CIO’s Blueprint to a Successful Virtual Care Strategy

The CIO's Blueprint to a Successful Virtual Care Strategy

Implementing virtual care comes with a unique set of challenges. Hospitals must find a way to provide quality virtual services while controlling the cost of the technology that supports them – a difficult task when leadership is already under pressure to tighten their budgets.

Download the blueprint to learn:

  • Top 3 use cases for a virtual care platform
  • CIO’s checklist for choosing a virtual care vendor
  • The virtual care adoption model for a successful rollout

Join 1,100+ hospitals across the US in ushering in the future of virtual care.

Expand the reach of your care teams with Virtual Nursing

virtual nursing use case spotlight cover

In the face of nursing shortages and escalating patient acuity, healthcare is in a perfect storm. Nurses are burdened with increasing demands and 52% are contemplating leaving the bedside. This environment is forcing hospital leadership to think differently about how technology can help create a new model of care delivery.

Virtual Nursing offers an augmented care environment where a virtual team supports bedside nurses and elevates hands-on patient care. AvaSure’s virtual care platform can assist staff with:

  • Assistance with documentation
  • Specialty consults
  • Sepsis and deterioration detection/prevention
  • Novice nurse mentoring

Download the use case study to learn how this model of care can help your health system reduce labor costs and support bedside nurses.

Keeping Pediatric Patients Safe with Virtual Monitoring

While many may associate virtual monitoring/virtual sitting with falls risk patients, there are a number of ways that the use of Virtual Safety Attendants (VSAs) and video-based monitoring technology can positively impact pediatric patients. Increasing in importance as hospitals across the nation and being exacerbated by persistent staffing shortages and the concurrent mental health crisis amongst young Americans.

The most prevalent use cases for virtual sitting in the pediatric space include:

Low-Moderate Suicide Risk

According to a JAMA editorial, suicide is up by 69.5% for children and adolescents making it essential to have solutions in place for monitoring these patients.

Eating Disorders

While supervision is generally considered an essential element of caring for hospitalized patients with eating disorders, it is costly, reduces staff availability for the care of other patients, and can be a barrier for patients.

Substance Abuse

Children that suffer from either intentional drug exposure due to substance abuse or, as is a rising trend due to the legalization of marijuana in many states, unintentional drug exposure are typically candidates for 1:1 monitoring during a portion of their stay.

Mom/Baby

While falls in the most thought of sense may not be a risk in pediatric populations, infant falls are a severely under-reported adverse event that can be costly and add to the patient’s length of stay. Often occurring when a parent falls asleep while holding the newborn, dropping the neonate to the floor, an infant fall can occur during transfer of the child from one person to another, by a family member or a slip and fall of family or staff.

Workplace Violence Prevention

Health care workers are 4 times more likely to suffer violence than workers in other industries. Prevention in the pediatric setting can be especially challenging as patients with behavioral tendencies for physical violence (i.e. hitting and biting) may not be identified prior to admission.

Child Protective Use Cases

Non-Accidental Trauma: When there is a concern with the family member, or visitors, behavior that raises a safety concern for a child, it can also present a safety concern for a 1:1 sitter assigned to be in the room.

No Family at Bedside: When children are very ill, parents are not always able to spend time at their bedside due to work commitments and caring for other children, which can create a sense of distress.

Medical Device Interference

Certain devices including IVs, catheters, drains and tubes have placement that is essential to the health, recovery and well-being of the pediatric patient. Virtual Sitting can be useful in keeping extra eyes on these patients, notifying caregivers on the floor if the child is pulling at, twisting or attempting to intentionally or non-intentionally remove the device.

Used in various settings: Emergency Department, Pediatric Units, NICU, PICU, Pediatric Hospitals

5 ways virtual care protects your staff from workplace violence

Healthcare workers are 5x more likely to experience workplace violence; new strategies are necessary to keep staff safe.

Workplace violence in hospitals is not an isolated incident, and the impact reverberates throughout the organization, affecting morale, job satisfaction, and ultimately, patient outcomes. Forty-eight percent of nurses reported an increase in workplace violence in 2022 and 80% of sitters report experiencing violence. It’s time to invest in new ways to protect healthcare’s greatest resource.

Hospitals using the TeleSitter® solution to prevent workplace violence have increased by 107% since 2019. With 24/7 monitoring to keep 1:1 sitters out of harms way and immediate intervention alarms, virtual sitting has emerged as a proven method to reduce workplace violence.

Download the use case spotlight to learn new strategies and methods to keep your staff safe.

A proven approach to reducing patient falls while driving staffing efficiencies

In a time where staffing shortages are impacting patient safety, virtual sitting continues to be a proven alternative to 1:1 sitters.

It’s no secret that staffing shortages are having a significant impact on patient safety, particularly when it comes to preventing falls.

Hospitals across the nation have experienced dramatic improvements in fall and 1:1 sitter reduction by adopting the TeleSitter® solution. For example, Community Health Systems (CHS) achieved a remarkable 76% decrease in falls. Similarly, the VA North Texas reduced sitting costs by nearly 90%. These success stories are just a few bright lights among AvaSure’s successful customers.

Over the past decade, nursing research has not only established the feasibility and safety of virtual sitting but has also illuminated its superiority in achieving patient safety outcomes when compared to traditional one-to-one sitting. 

Download the latest use case spotlight to take the first step towards patient safety.

Roadmap to virtual nursing: How UCHealth scaled its program and saved lives

In the transformative world of healthcare right now, one topic is at the center of all the headlines: the critical nursing shortage. This gap of over 1 million nurses nationwide is the culmination of years of declining nurse enrollment amplified by the pandemic. As hospitals must function with fewer RNs without sacrificing quality care, the use of virtual care has emerged as a potential savior to a dire situation. 

Hospitals across the U.S. are dipping their toes into the world of virtual nursing, but many are unsure where to start and not making much progress. Yet Aurora, Colo.-based UCHealth has been in the virtual care game for years and can be viewed as a roadmap for other facilities looking to cope with capacity challenges, staffing shortages, and extended emergency department wait times.

Download the whitepaper to learn:

  • Concrete strategies and starting points for implementing virtual care with an adoption model based approach
  • How virtual nursing can improve employee retention and patient outcomes
  • Real-world results from a successful virtual nursing program

Please fill out the form to download the whitepaper.

AI Powered Enhancements for Your Virtual Care Workflow

AvaSure has developed and integrated AI enhancements to our pioneering TeleSitter® solution that identify patients at risk, reduce cognitive burden on virtual staff and help prevent adverse events

We are creating a future where cutting edge technology and compassionate care converge. AI is essential in that future, but it must be deployed thoughtfully with the clinician and patient in mind. We set high standards for safety and alert fatigue in developing our AI enhancements, choosing to partner with leading vendors where best-in-class capabilities already exist and developing others with internal expertise.

Download the latest guide to learn more about our TeleSitter solution AI enhancements.

Best Practices for Centralized Virtual Sitting

In the face of rising staffing shortages, centralized virtual sitting models offer a scalable solution to keeping patients safe.

Historically, health systems and hospitals have used “patient sitters” to provide one-on-one monitoring support for patients. This approach, however, is costly and inefficient in the face of ongoing staffing shortages. Whereas virtual sitters are a trusted, proven solution to keeping patients safe while reducing the burden on your bedside staff.  

Centralized virtual sitting models provide a solution to staffing shortages while ensuring patient safety. By implementing a hub and spoke model, healthcare systems can capture workforce efficiencies, reduce costs, and deliver improved patient outcomes.  

Centralized virtual sitting models are quickly becoming the norm and a proven way to extend the ROI of your TeleSitter® program. Download the latest guide for best practices curated from AvaSure’s team of seasoned nurses and clinical professionals with experience implementing over 1,100 successful programs.