Survey: Chief Nursing Officers View Virtual Nursing as Integral to Care

Nurse Leadership, Virtual Nursing

September 13, 2023

Improved nurse satisfaction and retention cited by CNOs as top reason to implement virtual nursing solutions, AvaSure-Joslin Insight survey reveals

BELMONT, Mich., Sept. 14, 2023 — AvaSure, the market leader in acute virtual sitting and virtual nursing solutions, announced the results of a primary market research survey revealing that the majority of chief nursing officers (CNOs) view virtual nursing as integral to care delivery models in acute patient care.

The Virtual Nursing Insight Survey of 789 health professionals also found that:

  • CNOs believe that the three most important metrics for measuring the success of virtual nursing programs are improving nurse satisfaction and retention (86%), improving workload burden for current staff (82%), and improving patient experience (81%).
  • CNOs see numerous use cases in which virtual nursing can deliver a positive impact in acute patient care, with the most frequently cited responses as discharge (59%), admissions (53%), patient education (51%), expert clinical oversight (35%), and rounding (24%).
  • Most CNOs feel there is an opportunity to recruit nurses who are either unable or unwilling to work at the bedside to work as a virtual nurse.

“The survey results underscore the importance to health systems of using technology to augment front-line staff amid a climate of unsustainable costs and labor shortages,” said Lisbeth Votruba, MSN, RN, chief clinical officer, AvaSure. “Virtual nursing technology extends the reach of bedside nurses, giving them more time for direct, hands-on patient care and resulting in reduced costs for health systems.”

Nursing represents a significant staffing crisis for hospitals worldwide. A total of 13 million nurses will need to be replaced globally within the coming years, according to a report from the International Council of Nurses, a shortage that could result in a “global health emergency.” As a result, an increasing number of nurse leaders are interested in exploring virtual nursing technology, which uses mobile audio and video monitoring devices to connect bedside staff to a remote care support team.

The Virtual Nursing Insight Survey was conducted online within the U.S. by Joslin Insight on behalf of AvaSure between April 10 and 18, 2023. The survey received responses from 789 healthcare professionals primarily working in acute care settings, including nurse leaders, managers, educators and key decision makers.

To see the full survey report, click here.

About AvaSure

AvaSure provides the leading hospital virtual care platform to systems with nursing and staffing shortages that are challenged to significantly reduce labor costs without sacrificing patient health outcomes. Recognized by KLAS Research as the leader in reducing the cost of patient care, AvaSure is the pioneer in providing best-in-class, video-based AvaSure TeleSitter® and TeleNurse™ solutions. As a trusted partner of more than 1,000 hospitals, AvaSure combines remote patient monitors, virtual nurses and other providers on a single platform to enhance clinical care without placing any additional burdens on existing staff. To learn more about AvaSure visit

About Joslin Insight

Joslin Insight operates as a healthcare market strategy consultancy. Leveraging unbiased qualitative and quantitative research, the company provides market intelligence and real-time data analytics for leading healthcare organizations. Their research has been featured in numerous media outlets, including Forbes, TIME, the New York Times, The Washington Post, The Atlantic, and Bloomberg News, as well as by the United States Senate Committee on Finance, the United States Surgeon General’s Advisory, and the White House COVID-19 Task Force.

Media Contact:

Marcia Rhodes, Amendola Communications

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