Great catches and human moments in virtual care

“A low-risk suicide ideation patient was being monitored by a Virtual Safety Attendant. The patient was on ad lib status, meaning they had some freedom of movement. The VSA observed the patient approach a bag and place something in their mouth, despite the patient being on NPO orders. Although the VSA couldn’t identify what the object was, they acted swiftly and ensured the item was safely removed, preventing a potential adverse event.”

“A long-term patient had a Virtual Safety Attendant  device placed in her room. The VSA’s verbal interaction helped the patient feel less lonely, leading to reduced call light use and keeping her safely in bed. This also increased staff satisfaction as they could focus on other patients.”

“A VSA spotted a patient setting the curtains on fire and quickly reported it. Thanks to their swift action, the team responded immediately, minimizing damage to the unit.”

“A VSA noticed a family member sneaking fentanyl into the hospital hidden inside a fast food bag. The VSA immediately alerted staff, preventing the drugs from reaching the patient and ensuring a safe environment.”

“A VSA observed a sudden change in a patient’s breathing pattern and triggered a stat alarm, prompting a quick nurse response. Thanks to the VSA’s vigilance, the patient was intubated and transferred to the ICU, ensuring they received critical care in time.”

“A VSA monitoring a patient suspected of drug use overheard the patient tell a visitor, “I paid you already through Apple Pay,” and saw the visitor hand something to the patient in the bathroom. Discreetly, the VSA alerted the Charge RN, who then called security. Upon searching the room, security found pills with the visitor, preventing further illicit activity.”

“During a routine shift, a VSA noticed a visitor engaging in prolonged kissing with a patient and quickly identified that drugs were being passed during the kiss. Acting swiftly, the VSA alerted the nurse, who immediately called security to intervene. Thanks to the VSA’s sharp observation, the illicit activity was stopped, ensuring the safety of the patient and the hospital.”

“A patient attempting to elope swapped clothes with his roommate to avoid detection, but the VSA spotted the switch on camera. Thanks to the VSA’s quick observation, the plan was foiled, and the patient was safely stopped.”

“A VSA noticed a patient with their hands under the blanket and calmly asked them to remove them. Moments later, the bed caught fire, prompting the VSA to trigger the stat alarm, leading to a swift response from security and staff. Thanks to the VSA’s quick thinking and composure, the fire was quickly extinguished, and no one was harmed.”