Topic: Patient Safety

Fostering New Use Cases

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Fostering New Use Cases in Virtual Care

From falls reduction to stopping elopements from the ED to behavioral health to telehealth visits, providers are pushing the boundaries of remote care (with a little help from AvaSure!).

Presented by Maine Medical

The Evidence Based Case for a Virtual Care Solution

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Read our white paper where peer-reviewed articles and presentations validate AvaSure TeleSitter’s success in improving safety, quality, and productivity outcomes.

Summary

In 2008, AvaSure devised a remote observation technology called the TeleSitter to help hospitals reduce the cost of using one-on-one sitters to avert patient harms. Fourteen years later, that application has evolved into a complete patient observation, communication and analytics solution that improves safety, productivity, and the experience of care. Avasure prizes its technological innovation, but what truly sets it apart is not the new hardware or software; it is evidence-based improvement.

Early on, AvaSure recognized the need for a clinical program to help hospitals and health system…

Provide your information to download the full white paper

Improve Patient Engagement Scores

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Improve Patient Engagement Scores

Sarah Brown MSN, RN, CMPE, NEA-BC at UnityPoint Health, discusses the challenges her nursing staff faced during the pandemic and how this caused massive burnout throughout their system. Quality of care was being compromised, so leadership agreed to make innovative changes and identified the use of AvaSure TeleNurse™ solutions as a potential solve. Sarah noted, “Virtual Nursing in the med-surg area immediately helped our nurses at bedside and has grown astronomically quickly.”

Early results of TeleNurse™ Programs:

  • Increases in HCAHPS: 7.6% increase in patient understanding of purpose of taking medication, 2.04% increase in top box score for transition of care
  • Discharges completed by the virtual nurse currently have lower rates of readmission – this is an early trend; they’re waiting to see more results over time to consider it correlated

Disrupting the Nursing Shortage: Meet the “Virtual Nurse”

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A few years ago, it was estimated that by 2030 the U.S. would experience a shortfall of more than half a million nurses, with a huge loss in quality and availability of care.

The pandemic sped up the timeline.

The greatest concern was the potential loss of specialized expertise; two-thirds of 6,000 critical care nurses surveyed in August 2021 said they were considering leaving the field from burnout.

Solutions have been hard to find, but Houston’s Memorial Hermann Health System has tried something new:

  • As the COVID-19 delta variant spread, critical care nurses were detailed to an existing central video monitoring facility. There, these “virtual nurses” can care for COVID-19 patients across the system, supporting less experienced bedside nurses and improving patient quality and safety.

Key learning objectives of this on-demand webinar:

  • Discover the basics of virtual care, including the technology and the art of video and audio interactions with patients and bedside staff
  • Learn about policies and workflows Memorial Hermann established for virtual nursing
  • Find out how virtual nurses can make the highest use of specialized care resources

Presenters:

  • Scott Shaver, MSN, LP, RN, CPHIMS, Director of Hospital Information Systems, Memorial Hermann
  • Mary Ellen Carrillo, MSN, MBA, RN, CVRN, FABC, Chief Nursing Officer, Vice President of Nursing, Memorial Hermann
  • Jennifer McGuire, Manager, Staffing, Memorial Hermann
  • Lisbeth Votruba, MSN, RN, Chief Clinical Innovation Officer, AvaSure

New Technology at KGH Is Improving Patient Safety, Health Authority Says

Kelowna General Hospital is now using AvaSure TeleSitter®, a remote patient video monitoring system that aims to improve patient safety by preventing falls and injuries.

“Our health-care teams strive for continuous improvement in the care we provide, and it’s exciting to see our team at KGH use this new technology to increase patient safety,” said Susan Brown, Interior Health’s president and CEO.


Brown said that they have already seen early success with the pilot project.

“In just two months, there have been more than 2,000 interactions with patients using the TeleSitter which helped prevent falls thanks to the ability to virtually monitor patients,” she noted. TeleSitter is an IV-like pole in a patient’s room that provides live video and two-way audio feeds to a trained staff member who is monitoring from a central screen. In the case that a patient tries to get out of bed unattended, the care aide monitoring the video can ensure the patient gets the assistance they need.

According to IH, up to 10 patients can be monitored at the same time.

KGH’s executive director of clinical operations, Jaymi Chernoff said she’s pleased with how the roll-out of TeleSitter has gone at KGH.

Within 10 hours of monitoring patients, she explained, a care aide was able to provide assistance to a patient and prevent a potential fall from happening.


“Having the ability to virtually monitor patients who may be at risk of falling, means the caregivers who sit bedside and don’t want to leave their loved one unattended, can go home and get some rest,” Chernoff explained.

“The feedback from caregivers has been so positive so far; they are grateful and appreciative of the technology.”

Since initially launching with two devices in January, ten TeleSitters have now been deployed to help monitor patients at the hospital and there are plans to expand the service to additional units. IH said that KGH is the first hospital in the region to implement this technology and the health authority will continue to review the success of the project before expanding to other hospitals.

Read the full article here.

Adventist HealthCare Rehabilitation Unveils New Inpatient Hospital Aimed at Providing Comprehensive Coordinated Care in White Oak

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SILVER SPRING, Md., Dec. 16, 2021 /PRNewswire/ — Adventist HealthCare cut the ribbon to its new Adventist HealthCare Rehabilitation center on December 14. The new inpatient rehabilitation 42-bed facility is located on the campus of White Oak Medical Center, which is the health system’s newest constructed acute care hospital.

“I am immensely proud of what we continue to accomplish while also working through a pandemic that remains extremely unpredictable,” said Terry Forde, President & CEO of Adventist Health Care. Terry adds that strength and achievement run deep in our health system, which serve as models for patients so that they may grow strong in their recoveries.

The celebration included a ribbon cutting, blessing of the new space, and remarks by Marc Elrich; County Executive; Brent Reitz, President of Adventist HealthCare Post-Acute Care Services; Rob Grange, Rehabilitation White Oak Administrator, Also in attendance were Delegates Lorig Charkoudian and Jheanelle Wilkins, District 20.

Adventist HealthCare Rehabilitation White Oak offers all private patient rooms, two therapy gyms equipped with innovative technologies, onsite dialysis, two dayrooms, in-room ceiling track lifts and Avasys telemonitoring (the AvaSure TeleSitter® Solution) for optimal patient safety, functional bathrooms and walk-in showers and an Activities of Daily Living (ADL) simulated home environment.

Read the full article here.

AvaSure in Partnership with Sierra7 Awarded IDIQ Contract to Provide TeleCare Solution for Veteran’s Affairs

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MUSKEGON, Mich., Nov. 4, 2021 /PRNewswire/ — AvaSure and its partner Sierra7 today announced they have been named an awardee of a $65 million, 10-year contract to provide TeleCare Companion solutions across the U.S. Veteran’s Affairs (VA) national healthcare system.

The Veterans Affairs Health Administration (VHA) Office of Health Informatics (OHI) awarded the contract, which enables the teaming partners to deliver and support TeleCare Companion solutions in VA patient environments. Under the agreement, AvaSure’s TeleSitter® Solution can be deployed as a safe and cost-effective patient observation, communication, and analytic solution for the VHA TeleCare Companion initiative.

Read the full press release to learn more.