Common Questions
Patient safety observation, sometimes known as virtual sitting or telesitting, focuses on patient safety monitoring. A remote observer watches multiple patients simultaneously via video, looking for signs of risk like falls, elopement attempts, self-harm, or agitation. AvaSure pioneered this category with the TeleSitter® solution in 2009 which has now evolved into AvaSure’s Continuous Observation platform, the industry’s most widely deployed patient safety monitoring solution.
A Virtual Observer (or Virtual Safety Attendant) monitors multiple patients simultaneously from a centralized workstation using AvaSure’s Continuous Observation platform to prevent falls, elopement, or behavioral health incidents. They deliver verbal interventions, respond to AI-generated alarms, and coordinate with bedside teams when physical intervention is needed. This role can be filled by non-registered nurses and reduces the need for costly 1:1 bedside sitters.
High-risk patients require continuous monitoring to prevent falls, elopement, agitation, aggression, and self-harm incidents. AvaSure’s Continuous Observation solution uses AI-powered monitoring across patients, staff, and care spaces to automate safety and compliance — replacing manual 1:1 sitters and freeing clinical staff to focus on care.
No. AvaSure’s platform is fully compliant with HIPAA standards, and therefore all monitoring is live only— no patient video or audio is ever recorded.
Yes. AvaSure’s built-in Privacy Mode allows staff to instantly suspend both video and audio. When activated, an in-room chime and LED indicator light notify room occupants that monitoring is paused. Reminder timers are built in to ensure Privacy Mode is not inadvertently left on, preserving the safety net the program is designed to provide.