Customer Stories

Over a thousand hospitals and clinics depend on AvaSure

Our customers save millions in labor costs, minimize patient risk, and protect their staff with AvaSure’s AI-enabled applications for continuous observation, episodic care, and environmental monitoring.

Featured customer stories

Breaking Free! Scaling Virtual Nursing Beyond Pilots

Industry experts, healthcare leaders & the market have all agreed – virtual nursing is here to stay. In a 2024 study, 74% of hospital leaders reported that virtual nursing will become integral to care delivery models in acute inpatient care —up from 66% in 2023.

How Holzer improved care while progressing from virtual sitting to virtual nursing

Holzer Health System implemented virtual sitting to free up CNA and bedside nurses for other care activities. The success of the program saved costs and improved patient and staff satisfaction. From there, Holzer progressed to virtual nursing by utilizing the same technology to further cost savings and enhance patient and staff satisfaction.

CHS achieves a stunning 76% decrease in falls

Explore their journey of virtual patient monitoring from evaluation to implementation to outcomes, including a significant reduction in falls, zero patient falls with injuries in 2022, and improved staffing efficiencies.

How Saint Lukes saved $1.5M

Like many health systems across the country, St. Luke’s faced challenges associated with staffing such as a tightening labor market, increasing competition for experienced healthcare workers, and rising costs. To overcome these barriers, St. Luke’s decided to implement a virtual sitting solution, which would enable it to decrease the use of costly one-to-one sitters to monitor at-risk patients and achieve a quick ROI.

UCHealth slashes code blues by up to 70%

UCHealth expanded their use of AvaSure’s virtual care solutions to create a program called Virtual Deterioration. Now they are able to identify patients who were deteriorating sooner in order to provide rescue and treatment faster, reducing code blues by up to 70%.

Trinity Health drives $23M in labor cost savings with virtual monitoring

Trinity Health scaled a program across the enterprise to improve the safety of at-risk patients and optimize labor costs. Since implementing virtual monitoring, the healthcare system has saved $23 million in labor costs.

Providence St. Peter Hospital

Nursing leadership at Providence St. Peter implemented AvaSure virtual sitting as part of their STARS toolkit for improving the safety of its continuous monitoring staff. Once up and running, staff reported a reduction in violence, feeling safer in general, and an improvement in patient care.

Oregon Health and Sciences University

Nursing leadership at the Magnet-designated medical center implemented virtual sitting, using AvaSure’s continuous monitoring capabilities to enhance patient safety. The platform saved the hospital nearly $200,000 in the first year alone.

Rated #1 in reducing cost of care by KLAS

AvaSure provides a platform that allows us to provide real-time monitoring, both for fall prevention and for scaling expert nursing across our healthcare systems. We have a two-way audio, one-way visual setup, but AvaSure also has a two-way visual setup that customers can purchase.

August 2023

They [hospitals] should use AvaSure. AvaSure is available, and they are responsive, so customers should tap into them. AvaSure has a wealth of experience from working at all the different sites that they support and serve.

August 2023

AvaSure has done a really good job because they have made their hardware nimble enough to support not only virtual observation functions but also virtual nursing concepts. The vendor is making resources available for a variety of different services and applications.

August 2023

Our sitter hours have improved while using this solution. We have been able to compare the sitting hours to the camera hours. The reduction in fall rates at the hospitals is something we are tracking, and according to the literature, everybody who has used this tool has reported a reduction in falls. There is also a reduction in elopements and medical device interference.

August 2023

AvaSure’s chief nursing officer drives research and is very interested in it. That is a really positive thing about the company because they are not just about the product. They are really trying to focus on patient safety and the outcomes. That is important. AvaSure should continue to drive things, especially as they are looking at their AI solution, pushing alerts to the staff, and integrating with EMRs that hospitals are using.

August 2023

Clinically proven outcomes across the US

Through more than 150 customer-generated presentations and studies, AvaSure users have shared powerful stories of decreased patient falls, fewer staff injuries and lower labor costs.

University of Wisconsin

Madison WI

Continuous Virtual Monitoring is feasible and less costly than 1:1 supervision without negatively impacting LOS or weight gain

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TidalHealth Nanticoke & Peninsula Regional

Seaford, DE

Saved $425,000 in first six months

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Gaylord Specialty

Wallingford, CT

Decreased sitter hours by 90% over 20 months

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SUNY Upstate University Hospital

Syracuse, NY

Gave back 4,544 hours to patient care per pay period

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Brigham and Women’s Hospital

Boston, MA

Eliminated use of patient restraints

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Holzer Health System

Gallipolis, OH

Successful virtual sitting program led to adoption of virtual nursing

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SunnyView Rehabilitation Hospital

Schenectady, NY

81% of staff reported a positive benefit

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Valley Health System

Paramus, NJ

Reduced falls with injury by 50% while saving over $1 million

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Wolfson Children’s Hospital

Jacksonville FL

Monitored <1,000 pediatric patients and achieved $250K ROI in the first year

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Beacon Health

South Bend, IN

Zero adverse events found in study of 500+ Patients

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Northern Westchester Hospital

Mt. Kisco, NY

60% decrease in fall rate

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