Redesigning Inpatient Care: Introducing the Virtual Care Maturity Model

Redesigning Inpatient Care: Introducing the Virtual Care Maturity Model 

In the wake of staffing shortages, the need to efficiently scale virtual care programs has never been greater. Implementing virtual care is one thing, but to transform the care delivery model hospitals must deeply understand the clinical workflows, change management, and leadership required to implement real change and achieve lasting results.  

Join industry pioneers Lisbeth Votruba and Claire Zangerle as they unveil an inpatient virtual care maturity model, crafted with insights from top nursing leaders and industry advisors. This session will highlight the challenges hospitals face in redesigning care delivery, offer a visionary outlook for the future of virtual care, and emphasize the importance of a structured maturity model to achieve real and lasting change. 

Learning points: 

  • Learn how a maturity model helps hospitals overcome care redesign challenges and achieve sustainable growth 
  • Gain practical insights from industry pioneers on scaling virtual care programs for lasting impact 


  • Claire Zangerle DNP, MBA, RN, NEA-BC, FAONL, FAAN, CMZ Strategies, LLC 
  • Lisbeth Votruba, MSN, RN, Chief Clinical Officer, AvaSure 

June 25, 12:00pm - June 25, 2024 1:00pm EDT

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