nurse writing in notebook

AvaSure Virtual Classroom Series: Virtual Nursing 101

Virtual Nursing

March 10, 2023

Are you thinking about implementing virtual nursing but are not sure where to start? Or have you tried out things that don’t quite meet your objectives? You aren’t alone!

Join AvaSure’s Chief Clinical Officer, Lisbeth Votruba, MSN, RN as she navigates you through your program and how to get started in a 6-part educational series. Lisbeth is a pioneering nurse executive committed to continuous improvement of healthcare and the diffusion of new technologies to drive patient and staff safety. She was selected as a participant at the recent Medical Surgical Nursing Certification Board task force meeting to develop a certification for the virtual nursing position and for nearly 15 years, she has worked extensively with over 1,100 hospitals in standing up their virtual care platforms to help optimize labor forces, improve the quality of patient care and drive staff satisfaction & retention.

This free, six-part series features Lisbeth along with special guests and experts who will cover key topics and lessons learned from ongoing programs.


Session 1: The Role of the Virtual Nurse

Featuring Terri Hinkley, EdD, MBA, BScN, RN, CAE, CEO of Academy of Medical-Surgical Nurses

  1. Learn about the role of the virtual nurse and what was involved in the creation of the MSNCB Role Certification from two task force members.
  2. Understanding competencies to look for when hiring a virtual nurse and how to recruit for this role without taking away from bedside staff or further exacerbating staffing challenges.

Session 2: Introducing the Clinical Resource TeleNurse™ Model – What is it and How Can it Help?

Featuring Wayde Batt, MSN, NEA-BC, BC-RN, Patient Services Manager, NSICU / Virtual Nursing, UNC Health Rex & Laura Gartner DNP, MS, RN, RN-BC, NEA-BC , Director Clinical Informatics, Jefferson Health

  1. This model of virtual nursing focuses on offloading documentation and administrative burden from bedside teams, helping to optimize your labor force and deliver elevated patient care
  2. In this session, learn what’s driving the need for this nursing model, areas of focus and hear best practices from those who’ve already piloted
  3. Discover early outcomes from those already using this model to help reduce discharge time, increase patient & staff satisfaction and optimize outcomes

Session 3: Building a Virtual Nursing Business Case

  1. Learn how to partner clinical and IT resources to build a business case for virtual nursing
  2. Identify key metrics to use as goals & benchmarks for your program
  3. Get best practices for setting up an initial pilot & how to sell your leadership team on starting a program

Watch On-Demand


Session 4: Introducing The Expert Oversight TeleNurse™ Model: What Is It & How Can It Help?

  1. This model of virtual nursing focuses on retaining an experienced nurse to oversee a cohort of complex patients, monitoring for early signs of adverse patient events, mentoring novice nurses and providing support to bedside care teams
  2. In this session, learn what’s driving the need for this nursing model, areas of focus and hear best practices from those who’ve already piloted
  3. Discover early outcomes from those already using this model to help detect adverse events sooner and drive satisfaction in nursing staff, especially novice team members

Watch On-Demand


Session 5: Selecting The Right Technology Partner For Virtual Nursing

  1. Once you’ve sold your teams on virtual nursing, picking the right partner is essential
  2. Learn criteria to use to select the right partner for program success & what requirements should guide your decision
  3. Understand how technology will impact your program and details around emerging trends towards AI/Machine Learning, Camera-in-every-room and more

Watch On-Demand


Session 6: Starting & Scaling Your Virtual Nurse Program

  1. Once you’ve decided to kickoff, learn best practices around developing your initial pilot and kickstarting your program
  2. Learn how to scale and grow your program over time

Watch On-Demand


Discover everything you need to know to start your virtual nursing program, no matter what stage you’re at. To learn more, check out our 7 step roadmap to developing a virtual nursing program.

Want to learn more about our virtual nursing solutions? Explore here.

Ready to get started?

Get in touch with an AvaSure representative to learn more about AvaSure's AI-enabled virtual care solutions.

Ready to get started?

Get in touch with an AvaSure representative to learn more about AvaSure's AI-enabled virtual care solutions.