Virtual Support Technology Keeps Patients Safe at Cox Health
Patient Safety Assistant, Wes Fizer, says working in health care for the past 15 years has honed his instincts. He’s seen enough while monitoring patients to know when someone is in trouble.
A few weeks ago, he made a crucial call without even being in the room. His ability to assist patients was enhanced by a new TeleSitting technology, which uses cameras in patient rooms.
Now, CoxHealth PSAs who have supported care in person in patient rooms can assist up to 10 patients at a time. TeleSitting allows them to have a virtual presence, interacting with patients and staff through a microphone and speaker in the in-room cameras.