Systemness can improve the patient experience, lower costs, reduce risk and provide insights into a range of care and management issues. But aligning services and practices across a wide range of facilities, employees and care can be a challenge. There’s no questioning the priority that systemness holds for today’s hospitals and health systems—especially in this era of COVID-19. But what are the perceived benefits and obstacles? And what is needed to continue to move the process forward successfully?
Fawn Lopez, publisher of Modern Healthcare and vice president of Crain Communications, sat down with leaders in healthcare to discuss systemness and the paths they’ve taken in their current positions, as well as the road ahead.
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