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Becker's Virtual Nursing: A Template for Future Care Delivery
How ‘Virtual Nurses’ Helped Memorial Hermann Health System Survive Three COVID Surges and a Labor Shortage
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Read our most recent white paper on how Memorial Herman leveraged technology-based solutions to improve quality of care and patient safety

Summary

Like most acute-care providers, Memorial Hermann Health System, a 17-hospital integrated delivery network in the Houston area, has experienced the rolling shocks of multiple COVID-19 surges and one of their enduring impacts – the burnout that is causing both experienced and younger nursing staff to quit the profession.

While everyone in U.S. acute care delivery has had to improvise throughout the pandemic, Memorial Hermann lived up to its reputation for quickly leveraging technology-based solutions to improve quality of care and patient safety. Acting in just a couple of weeks, it shifted a cadre of critical care nurses from the bedside and placed them in a new central facility to keep close watch on high-acuity COVID patients via video and remote physiologic monitoring tools. Later, to make the most of its resources, the system recruited highly experienced staff... 

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